Sales Associate Job at Fulshear Ace Hardware
About Fulshear Ace Hardware
Fulshear Ace Hardware opened its doors on November 29, 2016. Owned by local Fulshearians, its purpose is to serve the greater Fulshear community with its convenient downtown location, quality products, and personable customer service. At Fulshear Ace, our customers are our neighbors and friends. We have the tools and know-how to help you get that paint project started, beautify the yard, and fire up the grill. Also under our roof is Main Street Home & Gift where you can find everyday and seasonal home decor and gifts.
General Summary
Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Company is to Amaze Every Customer Every Time. Floor associates are responsible for engaging the customer, determining their needs and projecting requirements.
Essential Duties and Responsibilities
The minimum physical requirements for this position include:
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Fulshear Ace Hardware opened its doors on November 29, 2016. Owned by local Fulshearians, its purpose is to serve the greater Fulshear community with its convenient downtown location, quality products, and personable customer service. At Fulshear Ace, our customers are our neighbors and friends. We have the tools and know-how to help you get that paint project started, beautify the yard, and fire up the grill. Also under our roof is Main Street Home & Gift where you can find everyday and seasonal home decor and gifts.
General Summary
Upholds the Core Values as determined by the management team. Primary responsibility for all positions with Company is to Amaze Every Customer Every Time. Floor associates are responsible for engaging the customer, determining their needs and projecting requirements.
Essential Duties and Responsibilities
- Help unload incoming trucks and put away merchandise (as arranged by management). Maintain your assigned department: Keep clean, organized and fully stocked.
- Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a “Speed is Life” attitude. Move with a sense of urgency while paying attention to the details.
- Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
- Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
- Restock merchandise displays as needed, watch end caps and side wings.
- Handle special orders for all non-stock items. It always takes two associates to say “No.” Never tell a customer no without checking with a floor manager, assistant manager or store manager.
- Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
- Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
- When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments.
- Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
- Demonstrate the S.A.L.E.S. process
- Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
- Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
- Use the Five Foot Rule – greet and/or acknowledge all customers within five feet of you all the time.
- Always be polite and attentive to customers.
- Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
- Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
- Always wear your radio and headset in order to effectively communicate with other associates or management.
- Assist customers with large or heavy items as needed.
- Assist in the training and development of peers
- Able to communicate professionally with customers and team members
- Skilled at providing prompt, friendly and attentive customer service
- Strong organizational skills with a passion for details
- Willing to learn all areas of the store and help train others
- Proven track record of being a team player
- Knowledge and experience of various departments is strongly desired.
- A continuous pattern of regular and prompt attendance is required.
- Availability must be flexible including evenings, weekends and holidays.
- Bilingual (Spanish) verbal and written communication skills strongly preferred
The minimum physical requirements for this position include:
- Ability to utilize a ladder
- Ability to operate store equipment, including but not limited to, mixing paint, cutting keys, operating power equipment.
- Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
- Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth.
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.