Sales Associate Job at Central Network Retail Group, LLC
Lumberjack Home Center - Sales Floor Associate
A LumberJack Sales Floor Associate will work on the sales floor helping both DIY and PRO customers in a consultative role providing customer service in our retail stores. Departments covered include - Paint, Tools, Electrical, Plumbing, Hardware, Sporting Goods and Garden. .
Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer sales opportunity. Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. These associates work in cooperation with their Manager and other associates in the store to insure a great customer experience for each and every customer.
COMPANY: Lumberjack Home Centers are a five store chain of stores who have been serving our Michigan customers since 1964. We are owned by CNRG Stores, a strong 80+ and growing chain of Hardware and Home Centers in 10 states across the US
Responsibilities of the Position:
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Answer questions about merchandise for the customer's level of expertise
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Escort customers to appropriate merchandise, no matter what department
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Describe features and benefits of merchandise
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Explain the steps needed to complete projects and the products needed
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Assist customers with special orders.
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Acquire knowledge about cutting keys, wood, and mixing paint
Sales & Relationship Building:
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Actively seek out customers on the racetrack and in the aisles
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Offer a friendly greeting. Smile, and make eye contact with customers
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Ask open ended questions about customer's projects in order to determine their needs and level of expertise
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Show enthusiasm with the customer
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When necessary, handle several customers at once
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Follow up with customers via telephone when appropriate
Requirements to be considered for the Position:
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Previous experience in the Lumber, Hardware and Building Materials industry.
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Friendly, outgoing personality.
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Ability to effectively communicate with others.
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Ability to participate effectively as a team member.
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Ability to work a flexible schedule.
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Basic computer skills.
Benefits Provided (full-time employees):
Medical Insurance Vision Insurance Dental Insurance Life Insurance 401(k)
Generous Employee Discount Vacation / Holiday Pay / PTO
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