Company

The dormakaba Group is one of the top three companies in the global market for access and security solutions. The company is a single source provider of products, solutions and services related to doors and secure access to buildings and rooms. No matter where you are, if you need reliable and innovative access and security solutions, we will provide you high quality service – in hotels, shops, sports facilities, airports, hospitals, at home or in the office. Around the globe.

dormakaba offers you a career not a job. Join us now and make a real difference in creating the next generation of products and services. Visit our website www.dormakaba.com

POSITION OVERVIEW

dormakaba is seeking a Sales Support Associate (SSA) to join our Sales team. This position is responsible for assisting with sales procedures to promote accurate data and accelerate close rates and time to close. The SSA supports with all sales related problems, manages all aspects of SalesForce.com, tracks orders, investigate customer issues, and provide reports to the sales organization.

**This position is a Remote role**

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $37,440 to $41,600. Pay is based on several factors including, but not limited to, education, work experience, certifications, etc. In addition to your salary, the Company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

PRIMARY DUTIES

• Supports the sales team in building accounts, contacts, opportunities, and quotes in the CRM
• Updates SalesForce records
• Builds reports and dashboards in salesforce
• Drafts contracts and sends via e-signature platform
• Supports the sales team in updating and managing their sales pipeline accurately
• Coordinates and supports TradeShow appointments and scheduling
• Accesses the ERP to support the sales team with accurate customer data and reconciliation
• Completes special projects
• Filters through inbound leads and sends to the appropriate seller

REQUIREMENTS

• High School diploma required
• Must have SalesForce.com experience
• Candidates with equivalent education plus relevant work experience may also be considered

CRITICAL SUCCESS FACTORS

• Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage and Performance
• Team player and strong collaborator
• Problem solver (always brings solutions, enjoys challenges)
• Dependable (reliable and follows through on commitments)
• Highly organized and able to prioritize and manage multiple workstreams and projects in parallel
• Possess excellent communication and interpersonal skills

WE OFFER

• An opportunity to work in global company with a family culture and strong core values (Trust, Customer First, Curiosity, Courage and Performance)
• Competitive pay with great benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
• Career fulfillment with growth and development opportunities
• Employee discounts (online discounts for shopping, travel, insurance etc.) and much more!
• The Federal Executive Order 14042 on COVID-19 requires all current and new employees of government contractors to comply with one of the following on or before the Federal deadline date:

Received their final vaccination dose – either their second dose of Pfizer or Moderna, or single dose of Johnson & Johnson OR

Submitted a medical exemption/accommodation request for approval OR

Submitted a religious belief exemption/accommodation request for approval.

dormakaba is a federal contractor which means all our team members must comply with this order by the Federal deadline to start and continue employment with us. Our Talent Acquisition team will confirm the Federal deadline date at the time an offer is made to help ensure compliance.

dormakaba is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. dormakaba is an Equal Opportunity Employer. dormakaba is an Equal Employment Opportunity employer. (EEO/AA/M/F/D/V) dormakaba does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company absent a signed agreement with approved Talent Acquisition dormakaba representative.

Job Type: Full-time

Pay: $37,440.00 - $41,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

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