Core Responsibilities:

. Perform job according to standard operating procedures

. At all times provide professional hospitality to all guests and clients

. Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages

. Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries .Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team

.Assist sales team retrieving rooming list, deposits and banquet guarantees when needed

.Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions

.Coordinate group room reservations between the resort's clients and corporate reservations team.

.Ensure accurate group billing and departmental invoicing

.Complete Sales Proposals, Contracts, BEOs and Banquet Checks

.Make copies of room contacts, group resumes and rooming lists, BEO's, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments

. Maintain office filing system

. Efficiently sort and distribute mail for the hotel

.Assist sales and catering associates as needed

Requirements

• Strong communication and presentation skills, both verbal and written
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Job Summary

The Sales & Events Coordinator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquiries when appropriate.

The Sales & Events Coordinator reports directly to the Director of Catering.