We Put the World on Vacation

This is a fully virtual work from home position for candidates who reside in the state of Indiana only. Candidates who reside outside of this state will not be considered. Successful candidates must be able to report physically to our resort location in Carmel for new hire paperwork on day one and must be able to meet our work at home requirements (see below).

What can you expect as an RCI Travel Guide?

• Our Travel Guides will receive inbound calls and/or initiate outbound calls to or from RCI members representing multiple memberships.
• We assist members in booking all aspects of travel (i.e. flight, hotel, car, etc.) while selling vacation products and services
• $34,320 annually plus incentive. This is an hourly position, it is based on an annual calculation of the base rate.
• Additional earning opportunities include monthly contests, shift differentials, and recognition programs

Top Reasons to Work at RCI

• Our contact center was recognized by the Indianapolis Star in their “Top Workplaces in Central Indiana” for the 13th straight year!
• Medical/dental and vision care plans within 30 days of employment
• Travel discounts to stay at our beautiful hotels and resorts worldwide
• Emphasis of importance on having a work/life balance with generous paid time off including most holidays

What are we looking for?

• High School Diploma or GED required
• Strong interpersonal and customer service skills
• Previous call center and sales experience is preferred but not required
• Must have strong communication and problem solving skills
• Intermediate computer skills including internet navigation ability is a must
• 6 weeks comprehensive training program - Monday - Friday, 10:00 a.m.- 6:00
• After training you will be assigned 8 hour shifts starting between 12:30 p.m. and 2:30 p.m. throughout the week and a Saturday work schedule of 11:30 a.m. – 8 p.m. Sunday off and one day off during the week.

What is required for me to work from home?

• Quiet workplace free of noise and distractions
• High speed DSL or Cable internet only (satellite internet not compatible) with download speed of 15mbps, upload speed 1.75mbps, pings less than 100ms
• Must be able to hardwire computer directly to router

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Spending accounts
• Life and accident coverage
• Disability
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.