About us

The UPS Store located in Shoreline, WA is here to help individuals and small businesses by offering a wide range of products and services. We are locally owned, operated, and conveniently located!

The UPS Store is an individually owned and locally operated small business. We do not have UPS driver/hub positions and have nothing to do with the delivery of packages.

We are currently looking for a Customer Service / Center Associate to join our growing team and build a career for themselves in our company! We're looking for Full Time employees!

Customer Service / Center Associate Benefits:

• Competitive pay ranging from $17-$18/hour
• We offer Health insurance
• Employee discount & uniforms provided
• Sick time earned per hour worked!
• Opportunity for advancement into a management role
• Promotional growth with compensation
• Flexible scheduling for part timers
• Workplace perks such as food & coffee!

Customer Service / Center Associate Requirements:

• At least 1-2 years of counter sales, retail, customer service or a related industry
• Prior experience at a UPS Store OR print environment like Officemax or Staples strongly preferred
• Available M-F from 8am-6:30pm & Sat/Sun from 9am-5pm
• Ability to transition between fast and slow paced environments as our pace fluctuates & multitask
• Computer skills are required
• Graphics background is a huge plus, but not required
• Notary is a huge plus, but not required

Customer Service / Center Associate Responsibilities:

• Welcoming customers into the store
• Staying knowledgeable about our range of products & services
• Explaining to customers the best products for their needs
• Recommending related products to increase customers’ options and enrich the shopping experience
• Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results
• Accepting and processing orders, operate the POS register and resolve returns issues

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• Health insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Curbside pickup available, common surfaces and high traffic areas sanitized, masks highly recommended

Application Question(s):

• This position requires the ideal candidate to become a notary public. Can you pass a background check to become a notary public?
• We are a retail storefront for UPS and are open 7 days a week. Do you have that open availability? (note, we don't schedule you 7 days a week, we require the availability though)
• Do you have the ability to commute between Kenmore, Shoreline & Edmonds?
• Are you available to work M-F between 8am and 6:30pm Sat 9am-5pm & Sun 10am- 3pm?

Shift availability:

• Day Shift (Required)

Work Location: In person

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