Hayat Pharmacy

Position Title: Retail Manager

Location: Milwaukee Metropolitan Area

Reports to: Operational Manager

Position Purpose:

The Retail Manager will be responsible for overseeing day-to-day store operations and managing store's staff.

Scope of Responsibilities:

Hayat Pharmacy is an innovative and compassionate company providing a variety of pharmacy services in Wisconsin. The company operates robust community-based pharmacies that offer award-winning services such as medication packaging, medication management, and free prescription delivery. Hayat Pharmacy focuses on providing opportunities for customers to achieve high quality health outcomes through access, education, and in-home consultation, and in building and maintaining strong relationships with community medical providers and other external stakeholders.

Position Responsibilities:

• Organize all store operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.
• Manage relationships with suppliers and vendors of store supplies and required services. Effective management of these relationships will enable cost control and successful partnerships.
• Deal with complaints from customers to maintain the store’s reputation.
• Inspect the areas in the store and resolve any issues that might arise.
• Work alongside team members to assist with daily customer service and sales, and provide on the job training and support.
• Plan and oversee in-store promotional events or display.
• Keep abreast of market trends to determine the need for improvements in the store.
• Analyze sales and revenue reports and make forecasts.
• Provide excellent service and build excellent rapport with new and existing customers, while enhancing your customer service and sales skills and experience.
• Ensure the store fulfils all legal health and safety guidelines.
• Any and all other duties as assigned by the Operations Manager and/or the Pharmacist.

Required Qualifications:

• Possession of a high school diploma, GED or equivalent.
• 1-2 years’ experience in retail and management.
• Good knowledge of sales and marketing.
• Excellent leadership skills.
• Critical thinker and problem-solving skills.
• Ability to work in a fast-paced setting with strong attention to detail.
• Excellent customer service and interpersonal skills.
• Demonstrable dependability and customer-focused attitude.
• Basic proficiency in computer skills and/or point-of-sale machines to process payments and complete transactions.
• Ability to stand for extended periods of time, bend and perform a lift of up to 25 pounds.

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Whitefish Bay, WI 53217: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please list 2-3 dates and time ranges that we could best reach you.

Work Location: One location

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