Join Spire Hospitality in helping create unforgettable guest experiences. We are Redefining Hospitality with A Focus on People, Passion, and Purpose. If you are inSPIREd by building memorable experiences, have a passion for providing excellence in the things you do, and enjoy focusing on these strengths to foster long-lasting relationships, Join Us; a new journey awaits!

Spire Hospitality is a nationally recognized third-party hotel management company specializing in creating value for our hotel investors while delivering exceptional guest experiences and providing an outstanding place to work. The Irving, TX-based company’s diverse portfolio of properties includes unique independent hotels and highly respected brands, including Marriott, Hilton and IHG. Spire is part of the AWH Partners family, which also includes AWH Development, a full-service real estate development company headquartered in New York. With more than 35 years of hotel operating experience, Spire is committed to redefine Hospitality with our continued focus on People, Passion, and Purpose!

Responsibilities and Duties:

• Maintain an orderly restaurant by ensuring cleanliness, staffing and service is properly executed.
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching.
• Receive complaints and resolve problems.
• Attend to guest’s needs and provide positive solutions while maintaining a high level of service.
• Train all employees in the performance of their duties.
• Ensure side work and cleaning is completed daily.
• Schedule within the budget guidelines.
• Knowledgeable of ABC laws and Health regulations.
• Prepare and oversees special events within the restaurant to include but not limited to large party dining meetings/celebrations and scheduled discounted events such as a routine happy hour.
• Place sales in the register system and must be able to troubleshoot program issues.
• Ensure room service food is delivered timely and all trays are removed from hallways.
• Pass on information from upper management to employees and vice versa
• Other duties as assigned by management.

Specific Job Knowledge and Skills:
The individual must possess the following knowledge, skills and abilities and be able to explain and
demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Mathematical skills and considerable skill in the use of a calculator to prepare calculations without error.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to grasp, lift and/or carry or otherwise move packages weighing a maximum of 30 lbs.
• Ability to read, listen, and communicate in English both verbally and in writing.
• Ability to walk, stand, sit, and perform essential functions continuously for a maximum of 8 hours.
• Hearing and visual ability necessary to read and analyze reports and data.

We offer a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Annapolis, MD 21401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• supervisor: 1 year (Required)

Work Location: One location

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