We are a recruiting company EasyHiring looking for candidates for the position of Restaurant General Manager for our partners

As a General Manager your mission is to reinforce the company CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

We will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.

General Manager Core Values:

Accountability & Integrity:

• Consistently demonstrates integrity in actions and expectations

• Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner

• Scheduling and deploying the Team correctly

• Monitors the performance of each Team Member and hold them accountable for standards and expectations.

• Ensures a quality customer experience by driving fast and friendly service

• Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).

• Ensure health and safety standards are met

• Adheres to all local, state, and federal laws and guidelines.

Family & Teamwork

• Creates unity in the team by building cross functional relationships

• Respond to Team Member questions and resolves employee issues in a timely manner.

• Provide a restaurant that is a safe place for team members to work and customers to visit

• Able to navigate challenging situations and provide appropriate guidance

• Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences

• Represents company in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.

• Instills a recognition culture that creates a positive work environment

Excellence:

• Strategic planner creates short term and long-term strategies for restaurant success

• Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments

• Sourcing, hiring, and developing excellent Team Members

• Conducting New Hire orientation and developing the training plan for each new hire

• Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.

• Demonstrates efficient labor control, inventory control, and waste management.

Empowerment:

• Builds the capabilities of their team while identifying teams’ strengths and opportunities

• Provides learning and development opportunities for all Team Members.

• Offers guidance to Team Members regarding personal development opportunities and career path.

• Consistently demonstrates active and timely coaching capabilities.

• Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth.

• Bringing others along, operationally, through use of tools.

Required or Preferred Experience:

• Minimum of three years restaurant or retail experience, or combined experience and education.

• Experience with sales building, P&L statements, recruiting, and training.

• Proven track record of successful hiring and retention.

• Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.

• ServeSafe Certified

• Must be at least 18 years of age.

• Valid Driver’s license and vehicle insurance.

• High school diploma or equivalent.

Job Type: Full-time

Experience level:

• 3 years
• 4 years
• 5 years
• 6 years
• 7 years

Ability to commute/relocate:

• Battle Creek, MI: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant management: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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