Restaurant Manager Job at Dog & Duck

Dog & Duck Charleston, SC 29492

$45,000 - $60,000 a year

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. There will be many opportunities for growth as we are opening 2 new locations this year. Start your new career with a company that cares about you and your family!!!!

Responsibilities

  • Deliver superior service to our guest and staff members, without great staff members we have no guest.
  • Respond efficiently and accurately to customer reviews
  • Regularly review product quality
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Control operational costs and identify ways to improve prime cost numbers.
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices with the aid of our training materials.
  • Follow policies and protocols that will maintain future restaurant operations

Skills

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Strong leadership, motivational and people skills
  • Acute financial management skills

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off

Restaurant type:

  • Casual dining restaurant

Shift:

  • 10 hour shift
  • Day shift
  • Night shift

Weekly day range:

  • Weekend availability

License/Certification:

  • Driver's License (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person




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