Rep-Customer SVC Job at Ascension
Details
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Responsibilities
Perform a variety of customer service functions.
Requirements
Education:
Why Join Our Team
Ascension Providence, based in Waco, Texas has provided thousands of associates and caregivers a rewarding career in healthcare since 1905. When you join Ascension Providence, you will become part of a team that operates more than 30 primary and specialty care clinics, inpatient and outpatient behavioral health programs, and full-service hospital with advanced surgical care and 24/7 emergency care for life-threatening injuries and illnesses. Join us and create a career path you will love.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
- Department: Providence Health Alliance
- Schedule: M-F 40 hour work week Day shift.
- Hospital: Six West Medical Center
- Location: Waco, TX
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
- Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.
Responsibilities
Perform a variety of customer service functions.
- Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.
- Use systems for tracking, information gathering, or troubleshooting.
- Respond to inquiries and may refer customers to secondary sources.
- Maintain records as appropriate.
Requirements
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Why Join Our Team
Ascension Providence, based in Waco, Texas has provided thousands of associates and caregivers a rewarding career in healthcare since 1905. When you join Ascension Providence, you will become part of a team that operates more than 30 primary and specialty care clinics, inpatient and outpatient behavioral health programs, and full-service hospital with advanced surgical care and 24/7 emergency care for life-threatening injuries and illnesses. Join us and create a career path you will love.
Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
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