Regional Director Benefits Center - Onsite Plano (AZ Project) Job at Human Coalition
POSITION TITLE: Regional Director of The Benefits Center (Christian & Pro-life Organization)
CLASSIFICATION: Exempt - 60k Salary
TYPE: Full time - Onsite Plano (Arizona Project)
REPORTS TO: National Director of Social Services
DATE: 1/9/23
SUMMARY: The Regional Director of The Benefits Center is responsible for managing the work of the Benefit Center Manager as well as benefits center agents and enrollment agents in all Benefit Center locations. Additionally, this individual is responsible for implementation of the benefits center flow, methodology, policies, procedures, and budget. The primary areas of responsibility are training, management of benefit center managers, monitoring the effectiveness of the enrollment/benefit verification process, and improving state benefit program enrollments. This management level position will also focus on evaluating the impact that both Texas and North Carolina state programs have in their community and other target audiences. The Regional Benefits Center Manager role will assist Human Coalition in achieving its mission of existing to rescue children and serve families across America.
Human Coalition is a Christian and Pro-life Organization.
ESSENTIAL FUNCTIONS:
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Maintain excellent communication and exhibit best practice professional relationship skills
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- Responsible for regular and consistent outreach and coaching for managers in Benefit Center Manager roles
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- Assist managers with daily, weekly, and monthly reporting
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- Attending marketing meetings as well as state program focused markets
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- Research, design, and implementation of program enhancements and growth strategies
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- Perform other duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
MINIMUM QUALIFICATIONS:
Demonstrated ability to meet and exceed goals
Ability to prioritize to ensure deadlines and reporting requirements are met
Maintain a professional and personal business image
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Proficient in Microsoft Office Suite
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Passionately aligned with the mission and vision of Human Coalition
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Ability to work in a fast-paced, changing environment
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Desire to serve others
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Passionately aligned with the mission and vision of Human Coalition
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Comfortable in creating trusting relationships within all levels of the organization
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Strong organizational skills and attention to detail
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Ability to maintain a high level of confidentiality
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Ability to maintain a professional and positive attitude
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Ability to work in a fast-paced, changing environment
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Desire to serve others
EDUCATION AND EXPERIENCE:
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3 - 5 years of management or relevant work experience
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On the job CPP certification will be provided
SUPERVISORY RESPONSIBILITY: Oversight and Management of Benefit Center Manager Roles and roles encompassed in Benefit Center Department
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT: Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, or marital, disability, or veteran status. Because our primary mission is religious, Human Coalition does lawfully require assent and adherence to our core doctrinal beliefs.
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