The following information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. Job functions may change based on organizational need.

General Position Summary:

This position is responsible for recruiting, scheduling interviews, and referring applicants for clinical, clerical, technical, administrative and management positions throughout the Association.

This position requires considerable skill in interviewing techniques, a good knowledge of all clerical and specialized functions in the Association, a basic understanding of the Association’s organizational structure as well as an extensive knowledge of human resources policy and procedure, and federal and state laws regarding employment practices.

• Assists in the recruitment and selection of potential employees via recruiting website, employee referrals, on-site recruiting and other sources.

• Contacts potential candidates and confirms interview schedules.

• Schedules and assists with pre-employment screening.

• Makes offers and conducts orientation for new employees.

• Performs exit interviews and processes change of employee status.

• Helps administer Human Resources policies, procedures and programs that enhance successful recruiting and retention.

• Researches and analyzes data pertaining to Human Resources.

Performs all duties of Recruiter I and the following additional duties:

• Recruits potential employees via recruiting website, employee referrals, on-site recruiting and other sources.

• Assists in developing interview questions with hiring manager.

• Verifies candidates work history, competency and other qualifications.

• Develops employment offers and placement for new employees.

• Helps develop and implement Human Resources policies, procedures and programs that enhance successful recruiting and retention.

• Researches and analyzes data and trends pertaining to Human Resources.

• Plans, organizes and attends career fairs:

o Host Career fairs

o Direct on-site recruitment at educational institutions (schools, colleges, universities, etc.)

Essential Functions / Major Responsibilities:

• Searches for and recruits applicants for open positions through job fairs, advertisements, media, networking, internet recruiting sources, cold calls, employee referrals, and other avenues. Purchases recruitment materials.

• Prepares and maintains all recruitment records.

• Answers all inquiries about open positions. Informs applicants of job openings and details such as duties and responsibilities, compensation, benefits, schedules, working conditions, career opportunities, and promotion opportunities. Sends recruitment packets when requested. Follows up on all inquiries.

• Analyzes the information provided on a prospective employee's application form.

• Determines the suitability of the applicant for employment. In cases where an applicant is judged unqualified, tactfully turns the applicant away; maintains records of applicants not selected for employment. When the information provided indicates a good potential employee, the applicant/resume is forwarded to the hiring manager.

• Presents qualified applicants to managers in a timely manner. Follows up with managers in a timely manner on selected candidates.

• Arranges for interviews and provides travel arrangements as necessary.

• Performs further background reference investigation, including prior employment references, professional references, criminal background investigation, credit checks (when applicable), licensure status, transcripts, etc. to gain adequate information on which to base a selection decision. Takes into consideration previous experience and education.

• Schedules pre-hire physicals for potential employees.

• Maintains role of liaison for all professional services employees

• Networks and acts as a liaison with area employment agencies, advertising agencies, temporary agencies, educational institutions and recruitment agencies.

• Processes and checks advertising agency billings.

• Collaborates with managers to develop, maintain, and implement measureable, time-specific recruitment and retention plans.

• Projects yearly recruitment expenditures for budgetary consideration and control.

• Records status of authorized positions within the organization.

• Asks questions on unfinished and pending employee data.

• Administers human resources educational assistance, recognition and retention programs for all company personnel.

• Participates in developing department goals, objectives, and systems. .

• Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

• Maintains compliance with federal and state regulations concerning employment.

• May plan, organize and oversee company events.

• Interacts directly with the public to represent the hospital.

• Establishes, develops, and maintains constructive and cooperative working relationships with others.

• Communicates with and provides information to supervisors, coworkers, subordinates, and applicants by telephone, in written form (including e-mail), or in person.

• Develops and executes specific goals and plans to prioritize, organize, and accomplish all duties.

• Maintains current knowledge of HR guidelines, laws, policies, procedures, and common practices, including Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

• Displays proper etiquette and mannerisms that reflect the SHINE behavior standards.

• Promotes patient and employee safety, welfare, wellness and health standards as a core value of the organization.

Secondary Functions:

• May be required to travel occasionally to attend meetings, workshops and/or conferences outside of normal business hours.

• Participates in departmental and association wide informational meetings and in services, including staff meetings, association wide forums, and seminars.

• Reviews department and association wide policies and procedures annually.

• Assists with special projects as assigned.

• All other duties as assigned.

Additional / Seasonal Responsibilities:

• May plan, organize and oversee company recruitment events.

Job Scope:

This job involves:

• Recurring work situations with occasional variations from the norm.

• A moderate level of complexity.

• Typical determination of own practices and procedures; Contributes to the development of new services, programs, or processes.

• Performance under moderate supervision.

• Is familiar with a variety of Human Resources concepts, practices, and procedures.

• Relies on experience and judgment to plan and accomplish goals.

• Performs a variety of tasks.

• May lead and direct the work of others.

• A wide degree of creativity and latitude is expected.

• Mistakes/errors may result in poor customer relations and loss of money, all of which can have negative financial implications for the organization.

Supervisory Responsibility:

• None.

Interpersonal Contacts:

Contacts:

• Are normally made with others both inside and outside the Association.

• Are usually made with own department as well other departments or locations.

• Frequently contain confidential/sensitive information necessitating discretion at all times.

• Are made via telephone, e-mail, and face-to-face interaction.

• Are usually with Divisional leaders, employees, nurses, physicians, and other staff.

• Has both internal and external contacts.

o The most common internal contacts are with all staff and department leaders.

o The most frequent external contacts are with vendors and applicants for employment.

o Both types of interactions involve information exchange and problem solving

o At least 50% of all contacts are with internal customers or staff and leaders.

o The other 50% are external customers, applicants and vendors.

Specific Job Skills & Mental Activities:

Considerable skill in interviewing techniques, a good knowledge of all clerical and specialized functions in the Association, a basic understanding of the Association’s organizational structure as well as an extensive knowledge of Human Resources policy and procedure, including federal and state laws regarding employment practices is required.

This position requires operational knowledge of all equipment in the Human Resource Department, including: fax, printers, copy machine, phone systems, e-mail, and other computer programs (including MS Office, HRIS and Hospital Information Systems).

This employee must be service oriented and have excellent customer service skills, written and verbal communication skills, computer skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, critical thinking skills, judgment skills, and the ability to prioritize work, conflict resolution skills, interpersonal skills, and telephone etiquette.

Must be able to read, write, speak, and understand English.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

• Relationship management.

• Problem Solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

• Interpersonal Skills-the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.

• Oral Communication-the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.

• Written Communications-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

• Planning/Organizing-the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

• Quality Control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

• Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent changes, delays or unexpected events.

• Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

• Safety and Security-the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Education and/or Experience:

• High school diploma or equivalent (required).

• Basic computer skills, including knowledge of Microsoft Office Suite programs and the ability to type 40 wpm (required).

• One year recruiting, Human Resources, or related experience (preferred).

In addition to the requirements listed above, the requirements for the Recruiter II are:

• Associates Degree or equivalent work experience (required).

• Intermediate computer skills, including knowledge of Microsoft Office Suite programs and the ability to type 40 wpm (required).

• Five years recruiting, Human Resources, or related experience (required).

Physical Demands & Job Conditions:

Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree.

Physical motions include finger dexterity, standing, walking, talking, reaching, feeling, sitting, bending, grasping, listening/hearing, handling, lifting up to 20 pounds, and repetitive motions of the hands, wrists, and feet.

This is a safety sensitive position.

OSHA Exposure Category: 3

Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues and are not a condition of employment.

Education

• Associates or better