Receptionist (Part Time) Job at John Knox Village of Central Florida Inc
John Knox Village of Central Florida Inc Orange City, FL 32763
Job Summary: Greet and assist visitors and callers in a professional, courteous manner. Provide general office support with a variety of clerical activities and related tasks, and assure resident safety.
Essential Functions and Responsibilities:
- Answer incoming telephone calls, determine nature of calls, and then direct the caller to the appropriate individual or department. Provide information and assistance when appropriate.
- Shred all personal/sensitive information when necessary to protect the privacy of residents and staff.
- Provide tours of the facility to interested visitors and family members. Provide information, answer questions, and direct any concern to the appropriate individual.
- Disperse employee paychecks and pay stubs.
- Prepare care plan letters to be mailed for specific residents on a monthly basis.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment to residents and visitors throughout the facility.
- Assist residents and visitors with information requested.
- Respond to emergencies.
- Receive, sort, distribute and forward the mail as directed.
- Maintain a current file/listing of residents by name and address, as well as emergency phone contacts of the on-call personnel and department extensions.
- Maintain financial files in alphabetical order.
- Complete Admission office/business office filing, including insurance denial letters.
- Complete the Welcome Board when necessary.
- Maintain reservations for the Private Dining Room.
- Input work orders through the IT and Facilities ticketing system on the intranet.
- Keep work areas clean and neat.
- Must be familiar with facility procedures and personnel in order to assist guests, residents, and staff.
- Assure resident safety at all times.
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