QA Team Lead Job at TikTok
Responsibilities
About TikTok:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
Key Responsibilities:
As a Quality Team Lead, you will assess the overall quality of performance by moderation sites and ensure compliance to policy and process. You will ensure all assigned tasks are executed and deliverable. You will review TikTok content, often of a graphic nature, and enforce policy decisions related to content. You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. You are proficient in communicating findings back to leadership in a timely manner.
Responsibilities:
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Recruiting.Corp@tiktok.com
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
About TikTok:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
Key Responsibilities:
As a Quality Team Lead, you will assess the overall quality of performance by moderation sites and ensure compliance to policy and process. You will ensure all assigned tasks are executed and deliverable. You will review TikTok content, often of a graphic nature, and enforce policy decisions related to content. You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. You are proficient in communicating findings back to leadership in a timely manner.
Responsibilities:
- Maintain an expert understanding of TikTok’s policies, procedures, app features, and internal documents.
- Identify improvement areas for moderator performance and work closely with internal stakeholders and site leadership to prepare solutions.
- Participate in weekly calibration sessions with relevant stakeholders to ensure consistent alignment on policy and process.
- Work on AdHoc projects as requested by leadership.
- Perform weekly Audits across multiple workflows and Lines of Business.
- Perform data analysis into problematic error trends, document, and report findings to leadership and key stakeholders.
- BA/BS Preferred.
- Intermediate proficiency in Google Sheets, Microsoft Excel, and other Data Management Platforms.
- Experience working in a start-up environment or on new teams/workflows in established companies.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Recruiting.Corp@tiktok.com
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.