Protection Advisor- Psychosocial Support in Emergencies Job at Credence Management Solutions, LLC
Overview:
Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.
We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.
We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!
This is a one-year term limited position with the possibility of extension to another year.
Position Summary
The Protection Advisor will primarily support the USAID's Bureau of Humanitarian Assistance (BHA) as a Credence Institutional Support Contractor (ISC). The Bureau of Humanitarian Assistance (BHA) within USAID is responsible for facilitating and coordinating US Government (USG) humanitarian assistance overseas. BHA provides humanitarian assistance to save lives, alleviate human suffering, and reduce the social and economic impact of humanitarian emergencies worldwide. Within BHA, the Office of Technical and Program Quality (TPQ) provides technical assistance and support for a variety of humanitarian sectors.
Summary Statement
Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.
We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.
We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!
This is a one-year term limited position with the possibility of extension to another year.
Position Summary
The Protection Advisor will primarily support the USAID's Bureau of Humanitarian Assistance (BHA) as a Credence Institutional Support Contractor (ISC). The Bureau of Humanitarian Assistance (BHA) within USAID is responsible for facilitating and coordinating US Government (USG) humanitarian assistance overseas. BHA provides humanitarian assistance to save lives, alleviate human suffering, and reduce the social and economic impact of humanitarian emergencies worldwide. Within BHA, the Office of Technical and Program Quality (TPQ) provides technical assistance and support for a variety of humanitarian sectors.
As part of TPQ, the Protection and Community Capacities Division (PCC) Division ensures that protection, gender, youth, age, and social dynamics are effectively and sustainably regarded and applied to all dimensions of BHA programming. The combined approaches of PCC will make certain that the protection of vulnerable populations affected by crises is central to BHA strategies, responses, and programs through systematic provision of life-saving services. PCC ensures the application of humanitarian protection principles and the promotion of age, gender, and diversity inclusion to ensure meaningful access, safety, and dignity to the most vulnerable groups. PCC promotes gender equality and Positive Youth Development (PYD) to elevate, integrate and transform the rights of women, men, girls, and boys in all stages of a response. For example, PCC provides evidence-based technical leadership, policy, guidance, tools, and capacity building services, including related to child protection, psychosocial support (PSS), prevention of and response to gender-based violence (GBV), protection from sexual exploitation and abuse (PSEA), and accountability to affected populations (AAP). The policy, guidance, and tools provided by PCC support BHA in its mission to save lives, alleviate suffering, and build self- reliance and resilience among the most vulnerable of disaster-affected populations.
The Protection Team, located within PCC, guides BHA staff and partners to ensure BHA’s strategies, programs, and policies are based on internally recognized evidence-based approaches that reinforce protection as central to any response. BHA defines protection as all interventions that seek to prevent, mitigate, and respond to violence, exploitation, and abuse of crisis-affected populations, prioritizing the most vulnerable. The Protection Team serves as the Bureau’s in-house experts on; child protection; GBV prevention and response; PSS; protection of civilians; education in emergencies; housing, land, and property (HLP) rights; mine action; trafficking in emergencies; and coordination on atrocity prevention. Protection Advisors apply field-grounded expertise to drive change at U.S. Government policy and global levels.
Responsibilities:
The Protection Advisor will serve as part of the Protection Team. They will also work with other elements of PCC including advisors in Gender, Age, and Social Inclusion and Safe and Accountable Programming teams to ensure a multidisciplinary protection approach to disaster response and risk reduction.
- Work with other elements of the PCC Division including advisors in Gender, Age, and Social Inclusion and Safe and Accountable Programming teams to ensure a multidisciplinary protection approach to disaster response and risk reduction.
- Provide expert analytical and advisory support on BHA's approach to Protection activities within a team and formulate sector strategies and recommendations for both response and disaster risk reduction, and provide technical support for TPQ, other offices within BHA and USAID, and to the interagency.
- Provide support across all BHA’s protection subsectors, with particular focus on PSS programming, policy, and advocacy.
- Collaborate closely with other advisors and specialists on the team to ensure that humanitarian protection is central to every BHA strategy, policy, and programs.
- Serve as an expert source of information on and analysis of humanitarian protection issues as they relate to humanitarian and transition planning and early recovery, and disaster risk reduction and resilience programming for BHA.
- Advise regional teams and BHA partners on appropriate strategies and activities to ensure protection principles and best practices are elevated and prioritized in emergency response, early recovery, and risk reduction and resilience programming (particularly PSS).
- Provide technical feedback on the protection sector sections of funding applications grant proposals submitted to BHA particularly on the quality, relevance, and effectiveness of their proposed programs. Monitor BHA funded activities and provide recommendations to partners and BHA staff on ways to better support protection sector portfolios and protection advocacy.
- Prepare TQP senior management and BHA senior leadership, when necessary, to speak on humanitarian protection issues before UN bodies, NGOs, Congress, the interagency, media, and academic institutions.
- Develop and maintain cooperative working relationships with UN agencies, NGOs, coordination bodies, and relevant USG offices.
- Coordinate with teams in BHA’s Office of Global Policy, Programs, Partnerships and Communication, (G3PC) BHA’s geographic offices and other relevant offices within BHA and USAID on the development and implementation of clear and concise policy inputs, responses to Congressional inquiries, internal briefing documents, and public communications materials related to humanitarian protection issues for BHA and USAID in general. Assist with decisions and guidance that significantly affect BHA and USAID protection policies.
- Increase the capacity of BHA staff to understand humanitarian protection principles and best practices, international humanitarian law related to protection issues, and appropriate humanitarian protection interventions, notably psychosocial support programming, through contributing to development, refinement, and delivery of BHA’s Protection and Community Capacities Training (a required training for all deployable staff).
- Travel to the field, sometimes at short notice and for extended periods of time, to advise regional teams on protection issues. It is expected that this position may require travel up to 25 percent of the time.
- Participating in assessment teams, Disaster Assistance Response Teams, Response Management Teams, and other office duties as requested.
- At least 6 years and a Master’s, 8 years and a Bachelor’s, 10 years and an Associate’s or 12 years and a High School Diploma.
- US Citizenship with the ability to obtain and maintain a secret level clearance is required.
- Experience working in a technical capacity for an international nongovernmental organization, public international organization, or USG agency working in humanitarian protection response.
- Demonstrated fluency in critical concepts of critical concepts of protection programming in humanitarian contexts, and ability to develop program strategies or guidance to reflect those standards.
- Strong interpersonal skills and the ability to work cross-culturally with diverse teams
- Excellent communication skills – written, oral and presentation - including the ability to write technical documents and speak about humanitarian protection and issues faced by vulnerable groups in emergencies to colleagues in and outside of USAID.
- Demonstrated ability to interpret strategy; to analyze, develop and present work products; and to monitor and evaluate implementation of programs.
- Understanding of key protection, gender, disability, and social inclusion issues related to displaced and other vulnerable populations.
- Ability to represent humanitarian and protection principles.
- Experience with design, implementation, and technical oversight over humanitarian programming is desirable.
- Demonstrated flexibility and openness in responding to changing work priorities and environments.
- Computer proficiency in Word, Excel, and PowerPoint as well the Google Office Suite.
- Ability to travel internationally up to 25% of the time, sometimes on short notice.
Competencies/
Performance Criterion
- Innovation: Employee takes initiative to propose new ideas/approaches, and demonstrates ability to find new and better ways to accomplish work.
- Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
- Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
- Interpersonal Skills: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients and other outside contacts.
- Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.
Full salary range for this position is: $92,300 - $145,617 per year with the starting salary determined based on candidate’s knowledge, skills, experience, and education, in addition to budget availability.
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