The successful candidate will work directly with customers (often at the job site) to ensure that A&D projects fall within the agreed-upon scope of work and are budgeted properly. This is a “hands-on” leadership role and requires someone that is comfortable performing a variety of tasks while leading and directing the work of others. Problem solving skills, the ability to “think on your feet”, and a wide degree of creativity and latitude are required to be successful in this role.

• Hands-on leadership of a team of Field Service Technicians and contingent employees
• Coordinate internal resources and third parties/vendors for execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all stakeholders
• Ensure manufacturing, staffing, and logistical resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs
• Measure project performance using appropriate tools and techniques
• Report and escalate to the Director of Assembly and Delivery as needed
• Manage the relationship with the customer and all stakeholders
• Manage and mitigate project risks
• Establish and maintain relationships with third parties/vendors
• Meet with customers to clarify the specific requirements of each project
• Track project performance and analyze successful completions to implement best-practices
• Develop spreadsheets, diagrams, and process maps to document needs
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned

Requirements

• At least 3 year’s experience leading, fast paced, customer facing projects required
• Demonstrated ability to balance the administrative requirements of managing large projects with the technical hands-on expertise to coordinate activities at the job site
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Working knowledge of Microsoft Office
• Bachelor's Degree in appropriate field of study preferred; equivalent work experience may be substituted for a degree

Preferred