Duties

• Duties described below are at the full-performance level. Duties assigned at a lower grade level will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.
• Co-leads the day-to-day operational units including three gift shops, one eCommerce platform, a conference center, a fitness center, recreations, food services, and the financial and business operations activities of the JSC Exchange.
• Conducts analysis of financial performance of the Exchange including budget planning, tracking monthly expenses, conducting cash flow analyses, managing assets, and financial and investment strategies.
• Leads business management plans and policies for various operational units of the Exchange. Applies logical thinking to break down the problem into its component parts. Recommends and gains Center Exchange Council approval.
• Responsible for ensuring that the organization?s strategic plan, mission, vision, and values are communicated and integrated into the team?s strategies, goals, objectives, and work; communicates to the team milestones.
• Assists with hiring, developing, and retaining employees. Defines positions, structures, and makes wage and salary recommendations.
• Evaluates and assesses various operational units of the Exchange; understands processes and ensures continual improvement. Implements innovative approaches and uses data to drive and deliver business results.
• Establishes and maintains effective working relations with a variety of individuals and organizations. This includes senior management, Exchange Council, Employees Activities Association, center support organizations, suppliers/vendors and users.
• Serves as the Information Systems Security Official (ISSO) ensuring the implementation and maintenance of security controls of the Exchange IT Security plan.

Requirements

Conditions of Employment

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• If selected, you will be required to complete a financial disclosure statement.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:

  • Classified or government sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed documents

  If your resumes contains any of the above information, you must redact that information prior to the submission of your application.
  
  The following documents are required:
  

  • Resume

  
  
  There may be other supporting documents (licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may have to submit, please verify your application.
  
  If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
  
  Official documents are required at the time of appointment for verification of eligibility and qualifications.

• How to Apply

  A complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
  
  To begin the application process, click on the 'Apply' link. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.
  
  If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
  
  If you have questions about this announcement, you may contact the agency toll free at the phone number located below. Be advised - application materials faxed, emailed, and/or mailed to Johnson Space Centerwill not be accepted for this announcement.
  
  NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.

  Agency contact information

  NASA Shared Services Contact Center

  Phone

  1-877-677-2123

  Fax

  1-866-779-6772

  Email

  nssc-contactcenter@mail.nasa.gov

  Address

  Johnson Space Center
  2101 NASA Parkway
  Houston, TX 77058
  US

  Next steps

  Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.
  
  If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.
  
  An official, written job offer will be issued once all requirements have been verified.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents