About Texas Dental Specialists:

Texas Dental Specialists is a boutique periodontology, implantology, and accelerated orthodontics practice located between downtown and River Oaks. Our practice philosophy is “to maintain and create healthy as well as beautiful smiles for her patients in a welcoming and compassionate environment”. We take a team approach to provide customized and high-quality care to each of our patients.

**When you submit your application, you must take a behavioral assessment at the same time by clicking this link - https://assessment.predictiveindex.com/2qB/2a256bba-1942-4a17-bfdd-660918033b04?type=candidateba. Applications without assessment completion will not be reviewed.**

Position Overview:

Texas Dental Specialists is seeking a goal-oriented, enthusiastic, and conscientious individual who will be responsible for supporting the growth of the business by:

• Maintaining smooth-running systems that optimize productivity and profitability.
• Creating a high-morale practice with a motivated, focused team.

Our ideal candidate possesses a style that is self-confident and extroverted, allowing them to enliven, engage, and positively impact individuals and groups. A sincere appreciation for people and how they are each uniquely motivated is the foundation for success in this fast-paced, results-oriented environment. They enlist the support of others using a “selling” rather than “telling” communication style. They delegate the details with timely follow-up and ensure the quality of any task. They make quick decisions in changing conditions based on innovative and creative problem-solving skills. They achieve results by leading and inspiring their staff to collaborate, implement, learn, engage and commit themselves to the practice and each other. They understand that staff morale influences and drives customer satisfaction and the sustainable success of any business.

Job Characteristics:

• Each day different from the next; especially in personal interactions
• Fast-paced environment
• Very socially focused; requires "how can I help you?" attitude
• Adherence to established guidelines and procedures
• Open, flowing communication
• Position requires working with and through others, especially in a helping role
• Team environment: leader must be willing to jump in and roll up his/her sleeves to help out when necessary

Essential Functions & Responsibilities:

This job plays an integral role in implementing the vision of Dr. Brownfield and will oversee team members to accomplish daily duties, following all policies and procedures and providing excellence in patient care.

Daily Operations

• Ensure team is aware of each day’s objectives in the schedule, and patients are appointed appropriately
• Prepare daily production reports and charting protocols
• Oversee team management, accountability, and alignment
• Ensure procedures and policies are followed
• Align with the doctor, PRD, Treatment Coordinators, and assistants to provide updates to referring practices and nurture referral relationships

Financial Operations

• Accounts receivable, including credit card, client billing and insurance
• Accounts payable

HR and Employee management

• Hire, train, and terminate
• Performance management & reviews
• Employee relations
• Benefits

Reporting and Process Improvement

• Ensure periodic production and collection goals are achieved and properly documented
• Implement the latest health and safety protocols and maintain safety standards
• Monitor practice systems and collaborate with team to tweak or develop new practices

Required Qualifications

• High School diploma
• Excellent customer service and team building skills
• 2+ years of experience in managing teams to achieve high performance
• Must be willing to work a flexible schedule to accomplish all major responsibilities. This may include occasional early mornings, evenings, or holidays.
• Excellent written, verbal, and active listening skills; ability to communicate at all levels of the organization, particularly in a team environment
• Fluent computer and phone skills; excellent working knowledge of Microsoft Office (Word, Excel, Outlook) and ability to learn new technologies

Preferred Qualifications

• Dental office experience
• Bachelor’s degree
• 4+ years of relevant experience; experience in retail, hospitality, or medical industry

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77019: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 2 years (Required)

Work Location: In person

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