Job description

We are looking to expand our Pre-litigation department and are in immediate need of an experienced Case Manager. The ideal candidate has pre-litigation personal injury experience. Day to day tasks include frequent client contact, medical records collection, review, and analysis, assisting clients with medical providers, appointments, liability investigations, insurance claims processing, resolving property damage and loss of use, preparing files to submit to our demand department, and providing superior client service. This job is a remote job with a few initial weeks in office to start with, after that twice a month visit to office may be required.

Responsibilities:

• Manage all aspects of the PI claims in the pre-litigation phase
• Provide excellent and timely customer service to clients
• Responsible for actively medically managing each assigned matter with Attorney approval, including reviewing medical reports and medical recommendations, assisting with scheduling medical appointments, obtaining referrals for additional medical treatment, appointment reminders, etc
• Gather all necessary documents for demand writing team and organize using CRM technology
• Assist and act as a liaison for other departments with the firm
• Provide support to the staff and Attorney with preparing breakdowns
• Handle case load of 100+ files
• Perform other duties as assigned by Management and/or Team Leaders

Skills/Qualifications:

• Bilingual (English and Spanish) is preferred.
• 3+ years’ experience in Personal Injury Pre-litigation is strongly preferred**
• Tech savvy and comfortable working in a paperless system
• Time management and attention to detail is important
• Possess exceptional organizational skills as well as effective oral and written communication skills
• Experience in a medical office is a plus
• Self-Starter with the ability to effectively manage multiple tasks at once in a fast-paced environment
• 1-2 years of customer service experience. Ability to handle high call volume - incoming and outgoing
• 1-2 years of data entry experience
• Previous experience with CRM software such as Salesforce preferred but not required
• Proficiency in MS office suite
• Positive attitude, eagerness, and ability to learn new processes and technology
• Ability to use copier, scanner, fax, and computer
• Prolonged periods sitting at a desk and working on a computer/phone.

Adamson Ahdoot LLP offers excellent employee benefits package, health, vision, dental insurance, 401k, PTO, free parking, referral program, Incentives and bonuses depending on position, social outreach opportunities, holiday party, team bonding events, opportunities for growth and learning. A relaxed, friendly, and upbeat environment. Beautiful offices in the heart of Beverly Hills and Irvine.

About Adamson Ahdoot:

Founded in 2010 by college classmates Alan Ahdoot and Christopher Adamson, Adamson Ahdoot LLP is a personal injury law firm based in Los Angeles that takes pride in representing clients in a wide range of personal injury cases. As a full-service plaintiffs’ civil litigation firm, Adamson Ahdoot LLP handles cases from pre-litigation through trial. With over 100 years of collective legal experience, our skilled attorneys are dedicated to standing up for people who have endured wrongful conduct. We consider it an honor for our clients to entrust their cases to our firm and are determined to pursue justice on their behalf. Learn more about us at: https://aa.law/

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Los Angeles, CA 90035: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Personal Injury Case Management: 3 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: Hybrid remote in Los Angeles, CA 90035

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