EMPLOYEE OWNER POSITION PURPOSE:

The Portfolio Community Association Manager is responsible for the management and support of community associations (primarily 1-3 HOAs), including, but not limited to: daily operations, regular interaction with and support of Board of Directors members/homeowners/vendors, meeting attendance, budget preparation, and overall community business management.

JOB DUTIES AND RESPONSIBILITIES:

• Manage a 1-3 portfolio of communities that includes homes, townhomes, and/or condominiums
• Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management
• Provide management services in compliance with the terms of the management contract
• Assist Board and homeowners with problem resolution
• Provide fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
• Conduct site reviews and provide oversight of related compliance matters
• Review and submit requests for vendor bids and contracted services
• Attend association meetings, including, but not limited to: annual, turnover, and Board
• Prepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings
• Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner
• Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community
• Oversee all aspects of the client's relationship with our Company to ensure success and retention
• Work independently, with little oversight, and with accountability to executive management for the end result achieved
• Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
• Share afterhours emergency phone duties (as directed by your supervisor; for CAMs and above)

QUALIFICATIONS:

• High School Diploma (or equivalent); Associate's Degree preferred
• Solid knowledge of Microsoft Outlook, Excel, and Word
• Strong leadership abilities and comfort with public speaking (small and large groups)
• Conflict resolution skills
• Ability to meet deadlines and address time-sensitive issues
• Superior multi-tasking skills
• Excellent written and verbal communication
• Ability to provide high-level customer service with astute attention to detail and organization
• Must be a team player
• Ability to manage workflow amid shifting priorities
• Willing to learn Company process and procedures, and learn/use proprietary software
• Adaptable and dependable with a solid attendance record
• Professional and respectful demeanor with all staff and guests at all times

SPECIAL POSITION REQUIREMENTS:

• Must have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings
• Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy

ESSENTIAL FUNCTIONS:

• Use standard office equipment, including: computer, phone, copier/scanner, etc.
• Be stationary for periods of time
• Relocate up to (25) pounds
• Travel to and from offsite locations

SCHEDULE & TRAVEL:

• Monday-Friday from approx. 8:30 am-5:00 pm
• This position may require occasional long hours to meet business needs

Job Type: Part-time

Pay: $50.00 - $65.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Union City, CA 94587: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person

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