Introduction

Do you have the career opportunities as a(an) PBX Operator you want with your current employer? We have an exciting opportunity for you to join Chippenham Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Chippenham Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) PBX Operator where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

• 1. Promptly answers all incoming and assist in placing out-going calls.

• 2. Responds to code phone or code wall panel alarms which takes priority over any calls except the fire alarm, making sure that appropriate personnel are notified.

• 3. Monitors fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed.

• 4. Pages on Telepage for authorized personnel, physicians and emergency calls.

5. Places and processes long distance and Watts Line Calls for various departments and doctors' offices.

• 6. Assists patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines.

7. Covers information calls whenever necessary.

• 8. Keep current files on daily PBX operations.

9. Overhead pages appropriate personnel.

10. Perform other related duties incidental to the work described herein.

What qualifications you will need:

EXPERIENCE

Required - 2 years switchboard experience.

Preferred -Experience operator with at least 5 years of experience.

EDUCATION

Required - High school graduate.

Preferred -Graduate with previous switchboard experience. Medical terminology a plus.

Hours:
Full time, day shift

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

CJW Medical Center is comprised of Chippenham Hospital and Johnston-Willis Hospital. We have served the greater Richmond Virginia area for over 100 years. Our campuses offer services in orthopedics, joint care, behavioral health, cancer care, and neurology. We have been recognized as a top performer on Key Quality Measures. Our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.