*Now offering 4/10 schedules for certain positions*

Payment Entry Specialist will process payments coming into Zynex and onto the ZBS system. This role will enter incoming denials and payments into patient’s files with the appropriate value as per coding and appropriate fee schedule.

In this role, you represent the Zynex brand. This means you are responsible for providing a world-class experience to all “customers” in every interaction, every time. Every decision made must align to our mission, vision, and strategy. Every communication sent (through email, mail, or by phone) is to be professional, simple, and aligned. Every problem or bottleneck is to be resolved with an efficient solution that is consistent with our strategy.

Competencies Needed:

• Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
• Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.
• Results Orientation - Provides clarity regarding team responsibilities and holds others accountable for results; ensures that objectives and activities are aligned with business objectives; uses measures to monitor progress towards goal attainment; working to meet or exceed goals; delivers with efficiency and effectiveness.
• Decision-Making - Takes a conceptual approach to identify key issues, sees relationships, and draws elements into a broad coherent framework; demonstrates ability to work with ambiguity and complexity; considers resources and risks to priorities solutions; acts fast on the most effective and efficient outcome.
• Performance Management - Creates high level of accountability, gives deserved praise and constructive criticism.
• Resourcefulness – Finds ways around obstacles or lack of resources.

Essential Job Duties and Responsibilities:

• Work with Payment Entry Team and other co-workers with extreme professionalism.
• Work closely with Patient Support - call center team and Billing Managers as well as Billing Caseworkers to resolve patient issues. Issues include but are not limited to information needed to appeal denials, correcting payment postings, obtaining missing information needed to accurately post patient or insurance payments.
• Ability to work in a fast-paced, professional office environment and follow all Company policies consistently.
• Responsible for accurate records and memos in the access Billing System.
• Communicates with billing caseworkers on denials and patient deductibles as needed.
• Be present/visible in the home office Monday through Friday, either 4 days per week for 10 hours per day OR 5 days per week 8 hours per day. Exceptions to this need prior approval from your direct Manager/Supervisor.
• Other duties, as assigned.

Skills That Add Value:

• Familiar with health insurance billing processes and HIPAA.
• Bilingual candidates encouraged to apply.
• Experienced with 10-key entry.
• Experience with medical explanation of benefit (EOB) forms.

Education:

• High School Diploma or equivalent required; College degree beneficial

Physical & Environmental Requirements:

• Fast-paced, professional office environment with frequent interruptions.
• Proficient use of office equipment including computers, copiers, fax machines and telephones.
• Ability to communicate effectively via spoken, written and electronic means.
• Ability to sit for extended periods of time.

Zynex Offers Exceptional Benefits (Full-Time Roles):

• Premium starting pay (starting $21/hour).
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays + up to 2 additional floating holidays (1 every 6 months).
• 3 weeks Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
• Annual LinkedIn Learning subscription to facilitate employee skill and competency development.
• Health & wellness bonus up to $50/month.
• Frequent opportunities for role transitions and advancements.
• Weekly employee appreciation activities/perks.
• Up to $75/month reimbursement for community volunteer hours.
• Employee product discounts.

Note:

• This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
• **Employees are held accountable for all duties of this job**

Zynex Medical is an Equal Opportunity/Affirmative Action employer

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 4x10
• 5x8
• Monday to Friday

Ability to commute/relocate:

• Englewood, CO 80112: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 10 key typing: 1 year (Preferred)

Work Location: In person

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