Patient Coordinator – Intake Specialist

Union Category:

FTE: Full Time

Location: Duluth, MN

Salary: $16.29 - $20.63 (Dependent upon Experience)

Benefit Eligible - Yes

EMPLOYMENT OPPORTUNITY FOR ALL QUALIFIED PERSONS

DUTIES:

- Responsible for initial telephone contact for intakes, completing appropriate documentation, and computer data entry.

- Triage incoming calls for urgency and appropriateness of therapy referrals.

- Complete contact sheet, make clinical assignment, and complete appropriate paperwork.

- Administer grant applications and inform client of financial responsibility.

- Complete benefits recovery procedures. Enter new client information into the computer.

- Enter updates, reopens, and data changes into computer. Make changes as requested by the billing department.

- Maintain an adequate supply of admissions forms. Performs all other related duties as assigned.

MINIMUM QUALIFICATIONS:

- High school diploma OR general education degree (GED); OR one to three months related experience and/or training; OR equivalent combination of education and experience.

- Focuses on understanding and exceeding internal and external customer's needs in a professional manner.

- Excellent communication skills and the ability to appropriately assist persons who may be experiencing mental health problems.

- Ability to read and comprehend simple instructions, short correspondence, and memos.

- Ability to write simple correspondence.

- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

- Displays kindness and genuineness towards others.

HDC ADVANTAGE:

- Emphasis on work/life balance

- Ability to work collaboratively with team and community partners.

- Unapparelled opportunity for growth and advancement in largest, most comprehensive behavioral health clinic north of the Twin Cities.

- Full Benefit Package including Vacation, Sick Time, Personal Time, Medical, Dental, Vision, Life, and matching 401K.

OBTAINING APPLICATIONS: Apply online at www.humandevelopmentcenter.org

FILING APPLICATIONS: APPLICATIONS MUST BE RECEIVED OR POST-MARKED BY THE CLOSING DATE: OPEN UNTIL FILLED Job applicants must meet all minimum qualifications. It is the responsibility of the applicant to verify that applications are on file on or before the closing date.

The Human Development Center

Equal Opportunity / Affirmative Action Employer

Minorities Encouraged to Apply

Job Type: Full-time

Pay: $16.29 - $20.63 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid jury duty
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Duluth, MN 55805: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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