General Description: The Order Entry operator is responsible for performing data entry work using a personal computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems; and ensuring the accuracy and confidentiality of information recorded. The Order Entry operator will develop and maintain a solid product knowledge and negotiate pricing and delivery requirements that meet the customer’s expectations and production’s capabilities. This is an onsite in office position.

Responsibilities:

• Enters, updates and verifies data into various systems for use by all personnel.
• Reviews and verifies data entered into database to ensure accuracy.
• Verifies and logs the receipt of data and obtains any data that is missing.
• Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.
• Maintains confidentiality of sensitive information.
• Assist in answering Customer Service phone calls.
• Answering customer questions.
• Expediting customer orders.
• Negotiating ship dates.
• Tracking shipments.
• Solving customer issues.
• Performs other related duties as assigned.

Job Requirements:

• Excellent and precise data entry and typing skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Good organizational skills and attention to detail.
• Ability to work independently.
• Strong work ethic and efficient at tasks.
• Prolonged periods sitting at a desk and working on a computer.
• Consistent attendance a must

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.