Ophthalmology Front desk Coordinator Job at North Shore Ophthalmologists

North Shore Ophthalmologists Reading, MA 01867

Opening for a part-time or full-time position in a busy ophthalmology specialist's office for experienced medical front desk coordinator who's primary responsibility will be as a front desk medical receptionist. You will be responsible for ensuring a high level of customer service in supporting patients, making appointments and must be able to multi-task! Experience with EPIC and prior experience in ophthalmology or optometry is a plus.

Job Duties Include:

* Answering phones and triaging calls.

* Checking patients in and out, collecting patient co-pays and balances, scheduling new patient and follow-ups, obtaining insurance information and primary care physician, and scheduling in -office procedures.

* Must be able to work in a team Environment and work independently

* Must possess a calm demeanor and an ability to adapt to change. Along w multi-tasking.

Other duties may include assisting in:

* Scheduling ambulatory surgical procedures for operating rooms according to predetermined block schedules and established policies and procedures.

* Responding to requests for routine information or assistance from patients/parents/guardians.

* Scheduling any consults needed prior to the surgery as requested, i.e. cardiac clearance

* Obtain insurance authorization for the procedures

This position requires: computer skills, dependability; excellent communication and interpersonal skills; attention to detail; ability to work in a fast-paced environment; be a team player; able to take direction.

Availability is Monday - Friday with an occasional SAT AM and flexibility with hours is essential. Experience with Epic is a plus but we will train if needed. Salary commensurate with experience. Please submit a resume and cover letter with salary requirements.'

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: From $21.00 per hour

Benefits:

  • 401(k)
  • Free parking
  • Paid time off

Healthcare setting:

  • Private practice

Medical specialties:

  • Ophthalmology

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Work Location: In person




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