who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Operations Managers responsibilities:

• Manages day to day leadership of a team of Executive Assistants.
• Manages hiring and portfolio decisions of Executive Assistants within their respective departments.
• Provides ongoing coaching, training, and feedback to Executive Assistants
• Assesses and manages Executive Assistant performance including performance improvement plans, development plans, and formal performance reviews
• Responsible for setting clear goals for direct reports, monitoring their skills and performance, and providing coaching on an ongoing basis
• Supports ongoing team lead development through delegation of various tasks and responsibilities
• Tracks and monitors budget for people related expenses (i.e. staff rewards, food, etc )
• Oversees executive coverage for EA vacations and supports in overall vacation coverage
• Builds and maintains relationships with Executives that fall within the team portfolio, creating a positive and consistent experience for new and tenured Executives.
• Supports in roll out of all new processes and policies that impact the team.
• Oversees all aspects of performance management including Mid Year and Year End processes.
• Fosters a sense of team through rewards and recognition, team development and team building activities.

qualifications:

• 2-4 years leadership experience.
• Excellent business acumen and ability to exercise initiative, tact, sound judgment and prioritization.
• Able to observe and maintain the utmost confidentiality.
• Advanced-level Microsoft Outlook, Word, Excel and PowerPoint proficiency.
• Experience working with a publicly traded company.
• Knowledge of the department an asset

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

compensation and benefits package

For Washington applicants: lululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position in Washington is from $75,800-$99,400 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole-person development, including support for employees on how to grow their career:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
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