We are a successful, high volume, patient-focused practice looking for an energetic and motivated operations manager to lead our business and team. You would be the owner doctor's right hand person and responsible for the entire operations of the office. Our patients love our practice, and we love providing the best care for them. We offer a full-time schedule at a single location (Montebello, CA) with a fun-loving and hard-working team. Our mission is to create as many smiles in our community as possible by providing excellent and efficient care at affordable prices.

The operation manager works closely with the doctor and staff to assure that all the business aspects of the practice are functioning in an orderly and proficient manner. The administrator communicates the practice philosophy through systems, problem solving and communication. As the main conduit of information between doctor and staff, the administrator strives to bring out the best in the entire staff. The position would have significant bonus compensation based on performance of the practice and achieving goals. You would be in charge of a team of approximately 15 individuals, so excellent people management and leadership skills as well as ability to manage multiple ongoing projects and tasks at the same time is required. We also offer vacation pay as part of the compensation package. Compensation is based on experience and competency. If you’re a go getter individual with the ability to connect to people and patients, we would love to hear from you!

Requirements:

• Minimum 3-5 years of successful operations management
• Ability to maintain composure and professionalism when exposed to stressful situations.
• Ability to engender trust from the doctors, co-workers, and patients.
• Ability to work cooperatively with management, staff, and patients.
• Ability to prioritize, organize, and complete tasks in a timely and independent manner.
• Ability to understand and follow written and verbal instructions, to collect data, establish facts, draw valid conclusions, and maintain confidentiality.
• Ability to communicate and express thoughts and ideas competently.
• Ability to quickly grasp relevant concepts regarding duties and responsibilities.

Responsibilities:

• Supervises support staff to ensure maximum production and service. Conducts performance evaluations. Issues appropriate disciplinary actions and discharges staff as needed with doctor(s) assistance.
• Directs support staff recruiting efforts through application screening, interviewing, and hiring procedures.
• Coordinates continuing education events.
• Trains support staff in their respective positions.
• Prepares work schedules for staff to assure optimal production and service.
• Maintains Personnel Policy Manual, consistently administers policies and staff benefit programs as written, updates policies and distributes to staff as needed.
• Conducts new hire orientation.
• Establishes and maintains employee personnel files.
• Ensures all required employment, payroll, and benefit documentation is obtained from staff and maintained in the proper files.
• Keeps practice in compliance with health regulations and OSHA.
• Acts as a liaison between patients, staff, and doctor concerning problems and complaints and attempts to resolve the matter(s).
• Educates and motivates support staff to achieve excellent customer service and patient satisfaction from services rendered by the practice staff.
• Manages business accounting activities such as payroll, accounts payable, accounts receivable, bank transactions, accounting reports, tax preparation, debt/asset management, and practice budgeting.
• Oversees patient care by scheduling appointments, coordinating financial arrangements (including billing and insurance), maintaining patient records, and following up on delinquent accounts.
• Assures that the practice property is clean, professional and well kept and that all clinical and office equipment is kept in proper working order, and arranges for landscaping/gardening or other services as required.
• Assists the employer with developing a marketing program to maintain the financial welfare of the practice.
• Reviews fee structures for products and services and recommends changes to achieve financial success.
• Research costs associated with purchasing supplies and equipment to ensure the most advantageous price is obtained.

Benefits:

• Health/dental/vision insurance
• Bonus pay
• Vacation pay
• Sick pay
• Holiday pay
• Retirement plan
• Free orthodontic treatment

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Work setting:

• In-person

COVID-19 considerations:
Employee vaccination and mask wear mandated.

Experience:

• management: 3 years (Required)
• Dental office experience: 3 years (Required)

Work Location: In person

Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.