Office Manager Job at Innerpeace Therapy

Innerpeace Therapy Victorville, CA

  • Answer and direct phone calls in a polite and friendly manner
  • Welcome visitors in a warm and friendly manner, and answer any questions visitors have
  • Receive and retrieve information to supervisor
  • Book patients appointments/ maintain scheduling
  • Maintain reception area and all common areas in a clean and tidy manner at all times
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
  • Keep detailed and accurate records of visitor requests and of calls received
  • Receive deliveries; sort and distribute incoming mail
  • Take inventory of supplies and restock as needed
  • Maintain the general office filing system
  • Obtaining referrals and pre-authorizations as required for procedures.
  • Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
  • Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
  • Following up on unpaid claims within standard billing cycle timeframe.
  • Checking each insurance payment for accuracy and compliance with contract discount.
  • Calling insurance companies regarding any discrepancy in payments if necessary
  • Identifying and billing secondary or tertiary insurances.
  • Reviewing accounts for insurance of patient follow-up.
  • Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
  • Setting up patient payment plans and work collection accounts.
  • Updating billing software with rate changes.
  • Updating cash spreadsheets, and running collection reports.
  • Preparing or updating employment records related to hiring, transferring, promoting, and terminating
  • Explaining human resources policies, procedures, laws, and standards to new and existing employees
  • Ensuring new hire paperwork is completed and processed
  • Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
  • Addressing any employment relations issues, such as work complaints and harassment allegations
  • Processing all personnel action forms and ensuring proper approval
  • Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
  • Oversee and support all administrative duties in the office and ensure that office is operating smoothly
  • Manage office budget
  • Identify opportunities for process and office management improvements, and design and implement new systems
  • Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
  • Maintain employee information in an integrated and efficient system of data
  • Assist departments with the necessary forms and processes (Daysheets)
  • Interpret federal or state laws related to work like new legislation and regulatory ruling impacting payroll
  • Ensure accurate and efficient payroll system for its employees.
  • On time payroll distribution for the benefits of the employee.

Job Type: Full-time

Pay: From $18.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Victorville, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • healthcare: 1 year (Preferred)
  • Office: 1 year (Required)

Work Location: In person




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