The Office Associate (FT) is responsible to review the overall sufficiency and completeness of information contained in the system for closed files, review and e-file Affidavits online, and to respond to client or other inquiries.

Essential Functions

• Responsible to follow up on receiving Affidavits/Worksheets from process servers and vendors.
• Collects and reviews Affidavits/Worksheets received from our process servers and vendors for proper information.
• Reviews the overall sufficiency and completeness of information contained in the system for closed files.
• E-file Affidavits online to the appropriate counties as well as follow up on them to make sure all Affidavits were accepted. Send Affidavits and Invoices back to clients.
• Manage incoming client or internal associate inquiries in the assigned group inbox in a timely manner; uses judgment to prioritize requests appropriately according to greatest urgency, significance, etc.
• Reviews, approved and updates vendor invoices and fees into our system.
• Reviews aged files received, and accurately and timely takes all steps necessary to close out file.
• Other tasks, special projects, etc. as assigned from time to time.
• Audit service packets to make sure all documents and information is correct prior to sending out.
• Handling regular and certified mailings daily.

Requirements

• Strong level of quality orientation and attention to detail
• Ability to communicate clearly and effectively verbally and in writing
• A willingness and ability to take initiative, and well-developed sense of professional and individual responsibility
• Strong customer service orientation
• Typing speed of 30 WPM with minimal errors
• Proofreading and Accuracy
• Proficiency with standard office technology, including PCs, MS Office; and the ability to learn new systems used in-house
• Ability to work effectively with others collaboratively

Benefits * Full Time

• Paid PTO & Holidays
• Health /Dental / Vision Insurance
• Casual Work Environment.
• Friendly Team Environment.
• Mon-Fri 9AM-5PM
• $13 per hour

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Office: 1 year (Preferred)
• Legal: 1 year (Preferred)

Work Location: One location

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