Office Administrator Job at Andes Roofing

Andes Roofing Sellersburg, IN 47172

$16 - $19 an hour

Job Title: Office Administrator/Customer Service

Working Schedule - Full Time, Permanent

Pay: $16/hr - $19/hr

Are you an outgoing and engaging individual with a desire to provide outstanding customer service to families across Louisville and Southern Indiana? Are you looking to obtain a role with a team where you can quickly make an impact? If so, you may just have what it takes to join our team!

Andes Roofing is the top-rated roofing company in Southern Indiana and Louisville, ensuring customers receive the most professional experience possible. Knowing the unique landscape and personality of Southern Indiana and Louisville, Andes Roofing provides the roof replacements, roof repairs, and gutter installations customers need, all while striving for excellent customer service. A quality customer experience from start to finish is a top priority.

Primary Responsibilities

  • Acts as first point of contact for the company by answering and directing incoming calls
  • Provides professional, positive, and polite customer service over the phone and through email
  • Responds promptly to customer inquiries
  • Inputs customer information into internal database
  • Schedules appointments for Project Specialists
  • Develops knowledge of roofing products and services and communicates effectively to the customer
  • Maintains reports by entering data accurately
  • Assist colleagues whenever there is an opportunity to do so

Qualifications/Experience

  • Excellent verbal and written communication skills
  • High school diploma or equivalent
  • Outgoing personality - Positive, polite, and enthusiastic
  • Willingness to learn and grow in the roofing industry
  • Ability to multitask/ displays a sense of urgency
  • Strong attention to detail
  • Strong computer skills and excellent typing skills required

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (Required)
  • Microsoft Excel: 1 year (Required)

Work Location: In person




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