Mobile Billing Coordinator (FT) Job at Cox Automotive Mobility Fleet Services
Cox Automotive Mobility Fleet Services keeps your fleet moving!
Headquartered in Indianapolis, Cox Automotive Mobility Fleet Services (CAMFS) has grown to become one of the largest fleet maintenance companies in the country.
CAMFS is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. CAMFS also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, CAMFS provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.
CAMFS, the largest independent fleet maintenance company in the country, is currently hiring a
Mobile Billing Coordinator. As a
Mobile Billing Coordinator, you will be Accountable for creating invoices out of repair orders and submitting to customers for approval and/or payment with required documentation.
What You'll Be Doing:
What You'll Be Doing:
- Preparing repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system.
- Verifying technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times.
- Preparing actual invoice off created RO by applying customer specific rates and mark-ups.
- Reaching out to technicians and regional service managers on repairs and required information to process invoices.
- Communicating with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues.
- Gathering necessary paperwork and upload into system for records.
What You Need:
- Self-sufficient work ethic
- Prior experience in the Auto Repair/Maintenance industry is highly preferred.
- Excellent Microsoft Excel skills
- Experience with Microsoft Outlook and Microsoft Word
- Ability to accurately add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Experience maintaining professional but friendly demeanor
- History of demonstrating strong interpersonal and customer service skills.
- Proven ability to communicate clearly and effectively.
- Ability of functioning with a high level of accuracy and close attention to detail.
- Proven ability to remain calm and polite when dealing with frustrated customers and/or technicians.
What We Offer:
- Excellent benefits: An excellent medical, dental and vision plan with a zero premium monthly contribution option, a 401(k) plan with company match, a wellness program and more.
- Strong values: We're family owned, we value our people and we have created a culture based on strong values.
- Grow your skills: We'll set you up for success with great training, as you come on board and on an ongoing basis.
- Accelerate your career: History shows that strong performers can move up to a Lead or Manager role or follow other paths within our company.
- The stability of an industry leader: Our passion for quality work and excellent customer service have helped us dominate our market. Our customers include some of the nation's largest fleet operators.
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