Mental Health Administrative Specialist Job at Lee Carlson Center for Mental Health & Well-Being
Lee Carlson Center for Mental Health & Well-Being Minneapolis, MN 55429
About us
Lee Carlson Center for Mental Health & Well-Being, a 501c3 non-profit, is one of Minnesota’s primary providers of outpatient mental health services in Anoka County, Hennepin County and surrounding areas. A beacon of hope and healing for over 40 years, our mission is to provide exceptional and affordable mental health services to families, children, youth, and adults.
To learn more, visit https://leecarlsoncenter.org/
Overview:
The position provides front desk reception and program support across the agency and clinic sites, working together with all staff to provide exceptional service to clients of the agency.
Primary Responsibilities:
- Coordinate client appointments and scheduling support within agency’s EMR system
- Obtain and enter client data, including billing and insurance information
- Answer and direct inquiries from clients, referral sources, payers and co-workers
- Works collaboratively with clients on financial assistance options and health insurance benefits
- Work with insurance providers to ensure benefits coverage and any pre-authorization needs
- Process medical records requests in a timely manner
- Maintain and clean common areas throughout the building
Requirements:
- Previous administrative or customer service experience preferred
Benefits include, but not limited to:
- Choice of 2 Cigna health plans, dental and vision insurance, employer paid life insurance & long term disability, 403(b) retirement account with company match, and Employee Assistance Program available.
- Focus on work/life balance with generous time off, including 3 weeks of personal time, 8 paid holidays, 2 all-agency Emergency Closing days, and half-day Fridays during the summer.
- Professional Development Plan supported by the agency, as well as opportunities for internal career advancement.
- Organizational commitment to staff wellness, diversity, equity, and inclusion.
- Opportunity to be part of a Polyvagal Theory informed team of diverse and committed mental health professionals making a difference in the community!
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Schedule:
- 8 hour shift
Work Location: In person
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