Teller/Member Service Representative

Are you a high-energy person who loves meeting and helping others? Are you looking for a welcoming workplace where you can really make a difference? Then Northern Indiana Federal Credit Union might be the right fit for you!

Northern Indiana Federal Credit Union is actively seeking highly self-motivated individuals to join their dynamic credit union team, either as a part-time or full-time employee. In a fast-paced environment, this position is perfect for the energetic and outgoing people-person who is eager to build their career in the credit union industry. We have opportunities for growth especially as a floating supervisor, teller supervisor or dedicated member services representative.

Apply today!

About Northern Indiana Federal Credit Union (NIFEDCU)

Northern Indiana Federal Credit Union is a small but rapidly growing, $42M credit union located in Northwest Indiana. We provide a full array of products, programs and services expected from a full-service financial institution.

As a credit union, we focus heavily on building and enhancing direct relationships with our members. Our members are our number-one priority, and our top goal is to bolster their financial experience, provide solutions for their goals and help them take advantage of their special member perks.

We are a family-like operation with a commitment to the work-life balance of our valued employees. NIFEDCU offers a competitive salary for both full-time and part-time positions with benefits that include:

• Health, Dental and Vision Insurance
• Paid Holidays, Vacations and Sick Leave
• Retirement Benefits, including up to a 3% match
• A Monday-through-Friday work week

It's an exciting time to come aboard at NIFEDCU. We are currently in the process of launching our new brand across our entire organization and into the communities we serve. We are committed to offering approachable and comprehensive financial solutions for the hardworking people of Northern Indiana.

Your Life as a Member Service Representative Our Member Service Representatives are the face of our organization and the first point of contact for the majority of our members. You will primarily use your exceptional member service skills to contribute to the success and reputation of NIFEDCU, and you'll have the opportunity to help shape the organization as we grow. All your actions in interacting with members and accommodating their requests will be delivered in an upbeat, knowledgeable and timely manner following all NIFEDCU policies and procedures.

As a motivated achiever and team member, you will eagerly take on all service opportunities - from the simple to the challenging. Get ready for exciting days where you have the opportunity to share smiles and assist in obtaining financial dreams!

As a Member Service Representative, you will:

• Assist with new account processing, including account opening, closing and maintenance
• Accurately process teller transactions such as deposits, withdrawals, loan payments and check cashing
• Assist members with the credit union's products, services and electronic delivery channels
• Maintain high level of trust with confidentiality
• Comply with BSA/AML/OFAC regulations and guidelines
• Cultivate and strengthen relationships with members
• Travel between our two locations as needed
• And more

Qualifications:

• Must have at least 2 years of bank/credit union teller experience
• Experience on Sharetec Data Processing a plus!
• Relevant education
• A multitasker
• Ability to maintain a calm demeanor within challenging situations
• Amazing communication, grammar, and mathematics skills
• Keen attention to detail
• Ability to work independently and with a team
• Ability to work all operating hours
• Take pride in professionalism
• Maintain confidentiality
• Outgoing and welcoming personality
• An ambitious attitude