Our busy and growing Orthopedic practice is seeking a Front Desk Receptionist /Medical Assistant. Duties would include but not be limited to answering phones and directing parties to the correct department, schedule patient appointments, uploading and scanning documents and assist in the day to day operations of our practice. We are seeking someone highly motivated with heavy customer service skills and an eye for details. Experience in Orthopedic preferred.

Duties and Responsibilities include the following. Other duties may be assigned.

• Schedules follow-up appointments.
• Order Physical Therapy and MRI’s for patients.
• Scanning of all patient referrals and/or scripts to other facilities.
• Send requested office notes to other facilities.
• Answering telephones as needed.
• Processes insurance information.
• Ensures proper placement of insurance information in charts after checkout.
• Assists patients with any requests for work releases and school excuses.

Required Skills

• Strong attention to detail
• Excellent communication skills
• Ideally Bilingual, English and Spanish
• Good working skill with a computer
• High school diploma or equivalent
• Experience in a healthcare/clinical setting
• Strong leadership skills
• Ability to work with a strong team of professionals in a culturally diverse environment
• Ability to multitask and work/function in a fast-paced environment

Ideal Candidate:

• An individual that MUST be a happy, personable, and nice person
• A person that understands that, above all, service to the patient is key
• Is thoughtful and understanding of patients concerns, fears, and hesitancy in needing surgical care
• A person who works very well with others
• High-energy, dynamic individual with a focus on excellent service to patients
• Enjoys the team atmosphere
• A person who is on-time, honest, and hardworking
• A person not afraid to share their opinion, respectfully, but also is willing to change their mind should new or better information present itself
• Willing to learn from others and teach others

Language:

• Spanish (Preferred)

Work Location: One location

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Medical specialties:

• Orthopedics
• Surgery

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Midland Park, NJ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer skills: 1 year (Required)
• Medical Office: 1 year (Required)
• Medical terminology: 1 year (Required)

Work Location: In person

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