Certified Medical Assistant/Practice Coordinator

Job Title: Certified Medical Assistant/Practice Coordinator

Department: Clinical Services

Job Summary: Provide urgent clinical and administrative support to PINE physicians and patients in a fast-paced environment while handling clinical and administrative tasks including rooming patients and completing physician orders for the Washington office.

Job Responsibilities:

Front Office

• Schedule patients and make follow-up reminder calls within established guidelines
• Answer phones knowledgeably in timely manner with professional courtesy
• Verify insurance eligibility, charge entry, rebilling, and collections
• Identify insurance companies to contract with and assist with physician and other provider credentialing with companies
• Help establish, promote, and maintain DaVita values with office teammates, vendors, physicians
• Know and understand all emergency procedures for clinic (including but not limited to evacuation, fire, natural disasters); be prepared to respond calmly and efficiently with patient safety as priority
• Obtain referrals and authorizations as needed from 3rd parties and providers
• Schedule diagnostic visits in timely manner

Clinical

• Assists Providers in exam rooms
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patent's electronic medical record
• Provide instructions to patients as instructed by Provider
• Keep exam rooms stocked with adequate medical supplies, maintain instruments
• Maintain all logs and required checks
• Display ability to work in a team environment
• All other duties as assigned by the Practice Administrator

Required Education and Experience:

High school diploma; some college preferred

Medical Assistant course completion

Medical assistant certification (preferred, ability to obtain upon hire)

2+ years of clinical experience

Knowledge of Electronic Health Records

Exceptional customer service and phone etiquette

Ability to work with minimal supervision

Ability to multi-task, set priorities, and manage time effectively

Patient focused and adaptability to different personality types

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
All teammates and visitors are required to wear a mask and be screened for COVID-19 exposure risk daily upon entry to the office. Social distancing and heightened cleaning schedule in effect.

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: One location

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