As a back office Medical Assistant, you prepare patients to see the physician, assist physician
with procedures, respond to requests for information from patients, physicians, pharmacies, work
comp adjusters, complete forms and paperwork as requested, schedule tests as requested, and
perform related duties as directed. Works as a team with other medical assistants in the sub
specialty area to provide patients with an excellent encounter.
Full Benefits package for full time employees. Medical/Dental/Vision, PTO & Holiday Pay,
401K & profit sharing!
EDUCATIONAL REQUIREMENTS:

• High School degree required
• CMA certificate preferred
• Training in orthopedics preferred
• CPR certification

Updated 8/30/2021
QUALIFICATIONS AND EXPERIENCE:

• Comfortable using e-mail and interacting with Internet applications
• Experience with an EMR (NextGEN preferred0
• Working knowledge of practice management and word processing software
• Knowledge of medical terminology and Current Procedure Terminology (CPT) and ICD 10 codes
• Working knowledge of managed care basics
• Knowledge of anatomy
• Experience and knowledge in X-Ray preferred
• Pleasant speaking voice and demeanor
• Good communication skills
• Neat, professional appearance
• Excellent customer service skills

RESPONSIBILITIES: Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are required of the
employee for this job. Duties, responsibilities and activities may change at any time with or
without notice.

• Prepares for the day by assuring that all medical records, test results and films are

available for the physician.

• Assures exam rooms are clean and ready for next patient; prepares rooms with necessary

instruments and supplies.

• Puts charts up for physician when patient is ready in exam room.
• Greets patients and escorts them from the waiting room to exam rooms and back to

check-out after exam.

• Prepares patients for exam or treatment.
• Assists physicians during examinations and minor procedures as directed by the

physician, including suture/stitch removal and dressing removal/applications, removes
and applies casts and splints, etc.

• Documents all patient correspondence in NextGEN, whether the encounter is in person,

by phone, fax or e-mail.

• Assists all doctors in specialty area according to their protocol.
• Changes patient’s appointment status in Centricity during visit/treatment.
• Schedules tests and off-site procedures when necessary.
• Sends task to MRI, Physical Therapy and Surgery Schedulers as necessary.
• Orders and maintains supplies from company-approved vendors in coordination with

other MAs; stocks exam rooms, and maintains equipment for patient treatment including
sterilizer, cast saw and centrifuge.

• Disposes of contaminated items according to OSHA guidelines.
• Approves pharmacy requests for prescription refills according to physician protocol.
• Performs and documents patient education.
• Works closely with Triage Medical Assistant to address all clinical questions from

patients within established protocols.
Updated 8/30/2021

• Obtains and reviews all test results and reports ordered by physician. Presents abnormal

results to physician for immediate review. Assures all results and reports are in the
medical record for physician to review and approve.

• Ensures that laboratory samples are picked up by the reference laboratory.
• Cleans and closes down sterilization equipment at the end of the day.
• Obtains internal authorization for workers’ compensation referrals to physicians, services

or surgery.

• Provides internal office staff, workers’ compensation adjusters, and/or case managers

with work status reports and other clinical information as requested.

• Verifies HMO insurance eligibility on a daily basis to ensure patients are covered for

current month.

• Completes patient disability forms for physician approval.
• Scans/files patient documents into NextGEN.
• Complies with governmental protocols to ensure the safety of patients and employees by

using protective instruments and exercising safety measures.

• Consistently meet Productivity Standards as defined.

Responsibilities listed may be subject to change at any time and individuals may be asked to
perform duties outside of their regular responsibilities to support the ongoing operations of
Newport Orthopedic Institute.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Typical Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Position requires full range of body motion including handling and lifting patients, manual and
finger dexterity and eye-hand coordination. Involves standing and walking. Employee will
occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and
hearing are required. Employee may work under stressful conditions, and work irregular hours.
Employee will be exposed to body fluids on a regular basis.
Typical Working Condition
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions..

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No weekends

COVID-19 considerations:
Patients and staff wear masks in the office.

Education:

• High school or equivalent (Preferred)

Experience:

• Clinical or Customer Service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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