The Administrative Assistant performs a broad range of administrative support tasks and duties to assist in the day-to-day activities of the Marketing Department. This position will also handle administrative and executive support related tasks and work independently with little or no supervision, while being proactive, resourceful, and efficient with a high level of integrity and confidentiality.

WHY DO TEAM MEMBERS LIKE WORKING FOR US:

• Competitive wages
• HGV Offers Day One Team Member Benefits!
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Recognition Program and Rewards
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• 401(k) program with company match
• Paid Sick Days
• Numerous learning and advancement opportunities.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

SCHEDULE DETAILS:
Our Administrative Assistants work Monday through Friday. Weekends are based on the needs of the business.

ADDITIONAL RESPONSIBILITIES INCLUDE:

• Develops a general understanding of the business to provide administrative assistance and support.
• Demonstrates excellent interpersonal communication skills and confidentiality in the handling of incoming telephone calls and correspondence.
• Provides executive-level support with interdepartmental management & serves as marketing liaison.
• Maintains a professional appearance and demeanor.
• Demonstrates basic digital literacy in Microsoft Office Word, Outlook, PowerPoint, and Excel applications.
• Schedules appointments and meetings. Arrange travel, and coordinates expenses.
• Responsible for implementing/maintaining marketing office tasks including but not limited to scheduling, timekeeping updates, collateral inventory, ordering office supplies, mailing duties, and team member liaison.
• Able to create and process internal and external memos including but not limited to announcements, incentives, public releases, notifications, action plans, etc.

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.

To fulfill this role successfully, you will have the following minimum qualifications and experience:

• 1+ years of clerical and/or office work experience.
• 1+ year of experience in a customer service role.
• Ability to interact and communicate successfully with all levels of customers/guests, managers, and executives.
• Strong interpersonal skills and attention to detail.
• High school/GED.
• Flexible work schedule. Occasional travel is required for business needs.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• 2+ years of clerical and/or office work experience.
• 3+ years of Sales/Marketing experience in timeshare.
• Proven ability to resolve customer service-related issues in a timely manner.
• Ability to read and write in both English and Japanese.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.