License Insurance Representative Job at Brewster-Allen-Wichert Inc.
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range: $60000.00 - $75000.00 per year
Benefits
Health Insurance
Life Insurance
Paid Holidays
Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Work Schedule
Holidays Off
401K Plan
Professional Work Environment
Responsibilities
- Process customer policy change requests.
- Complete Evidence of Insurance requests.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products.
- Provide exceptional customer service.
- Provides on-going support to insurance clients as needed.
- Presents and explains insurance policy options based upon prospective client needs and their personal goals.
Requirements
- Professional phone etiquette.
- Follow through and exceed current and prospective client expectations.
- Works well with other employees and is a team player with a positive attitude.
- Property & Casualty insurance license is required.
- Strong communication skills, both oral and written.
Company Description
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