Location: Brooklyn, NY 11217

Work Schedule: 9AM-5PM

Target Duration/End Date: October 2023

Specific Roles and Responsibilities include but are not limited to:

· Screening: Conducts introductory interrogations to ascertain whether an individual has the jurisdictional basis to file a complaint

· Completes the screening in 10-15 minutes, offers appropriate referrals if not in jurisdiction, interacts and communicates in a professional and courteous manner

· Intake: Responds to walk-in, telephone, and/or written inquiries

· Defines discrimination and describes complaint process, completes complaint intake forms, interacts and communicates in a professional and courteous manner

· Prepares evidence to be placed into files, receives and collates mailed documentation, verifies, tabs, and enters information into case files, documentation correctly tabbed, legible handwriting on front of divider tab, all documents identified, entered within five days of receipt and entered in CMS within three days of action

· Processes case-related mail/document gathering and other general office tasks (i.e. typing, scanning, photocopying, faxing, filing, answering telephones, stamps outgoing mail, and distributes incoming mail and greeting incoming complainants)

· Tailor requests and log supplemental information from Complainants and Respondents, confirms Complainants and Respondents information, directs mail once investigation is started

· Clear, concise correspondence or communication, information requested within 5 days of request and mail delivered to appropriate investigator same day it's received

· Assist Human Rights Specialists with investigations, organizing documents, speaking with parties and witnesses, documenting and tracking case events, and generating forms, recommendations and reports. Promptly reviews complaints upon assignment. Appropriately and accurately assesses witnesses. Gathers appropriate data. Accurately enters pertinent and comprehensible data into case management systems within three days of receipt. Follows Division format and policy for assembling data

· Schedules investigative activities of the Human Rights Specialist I, maintains calendar of investigator activities, HRS I requests event coordination after Front End Case Management meeting with HRS II

· Events scheduled within four weeks of request, utilization of electronic transfers, accurate scheduling of people and locations and provides clerical staff with information for notice of conference same day it is scheduled

· Case Management System (CMS) Utilizes the Case Management System to document and track responses, schedules interview and generates forms, ensures that data is properly and promptly entered CMS. and reports are generated, when required.

· Conducts caseload audit under direction of HRS II, conducts inventory of all physical case files in the unit/office, conducts case load audit quarterly under the direction of the HRS II; accounts for missing files, and makes appropriate corrections on CMS

Education:

Associate or Bachelor's degree with at least Three Years of experience as a Legal Secretary/Assistant is preferred

Skills and Experience Requirements:

· Candidate(s) with a strong attention to detail, a high level of quality, strong problem solving skills, dependability and demonstrated priority and time management skills

· Candidates should have a working knowledge of contract terminology, including the ability to recognize contract structures, as well as, key contract terms

· Familiarity with procurement contracts is a plus

· Knowledge of government contracts is helpful but not required

· Good communication skill is a must

· Excellent knowledge of MS Office, especially Excel is required

· Working knowledge of office equipment, computer hardware and scanner

· Detail oriented, accurate and thorough

(Resume must stand alone in demonstrating qualifications and experience)

Why work with us:

At Donia, we foster a culture of growth. We recognize that everyone brings unique skills and experiences to their work and that the company is better for such diversity. We encourage you to pursue your interest and grow within the company. We promote from within because we value and reward contributions

About us:

We are a Business Management Consulting and Staffing firm

Our founder is an engineer and seasoned business management consultant. The values of precision, quality, and reliability are embodied in all our work

We aim to delight our clients through the high quality of our service. So much so, that almost all our contracts are through Word of mouth and referrals. Because for over fifteen years, we have worked with Non-profits, City, State, and Federal Agencies – strategizing and putting together specialized teams that can tackle any project

Donia's team of collaborative solution-finders will meet you where you are and build the system that will get you to your goals. Let us know how we can use our Business Consulting and Staffing expertise to help you

(23750)

Job Types: Full-time, Contract, Temporary

Pay: $25.00 - $30.00 per hour

Ability to commute/relocate:

• Brooklyn, NY 11217: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• You reviewed and are okay with the job details - including qualification requirements, location (In-Person), duration, and pay rate W2?

Work Location: In person

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