James River Grounds Management has an opening for an Enhancement Manager to lead our landscaping enhancement teams. This is a fast-paced role that requires a high level of detail and planning; a background in design or horticulture is ideal. The Enhancement Manager will work with the operations teams to assist with designing, quoting, and executing approved jobs.

At James River Grounds Management, you will find a positive and exciting work environment. We strive to impact those around us in a positive way whether they are clients, communities, or employees. This approach forms the foundation for how we run our business, service our clients, and treat one another. We value diversity and acknowledge that embracing each other’s differences is critical to our success. If you share these values, we want to grow with you.

Principal Responsibilities

The Enhancement Manager is responsible for managing a variety of landscape enhancement projects and leading teams that generate a minimum of $1-2M annually in enhancement revenue. In some offices, Irrigation Management will also fall under the responsibility of the Enhancement Manager.

• Train employees in proper horticultural and construction practices.
• Responsible for material procurement, following procurement processes and utilization of operating systems
• See that completed jobs reflect original design and client’s expectations.
• Communicate effectively with clients after the job is completed to ensure their expectations are met.
• Inform supervisors of problems and changes concerning their properties in a proactive, timely manner via phone, office meetings, site visits, weekly reports, etc.
• See that client/supervisor’s requests are responded to in a timely manner.
• Evaluate the performance of crew leaders and crew members regularly, foster and develop continuing skills and knowledge and recommend for advancement.
• Ensure that all equipment is maintained and operated in a safe manner.
• Work with Client Managers and Operations Managers to identify enhancement opportunities and establish long-range plans for sites.
• Work with Business Development and Client Management team on front-end sales process to maximize enhancement/irrigation pipeline.
• Develop and maintain schedules for Enhancement/Irrigation crews on all jobs, coordinate manpower, equipment, and materials in advance.
• Monitor total hours worked by crew and services performed to ensure quality and profitability for each job completed.
• Manage the scheduling of work, applying costs and time for team to allow for revenue forecasting and tracking.
• Monitor job cost reports regularly and report back to crew to increase productivity and job efficiency.
• Provide long and short-term planning for maximum efficiency and goal forecasting.
• Create simple designs/sketches and estimate cost, plant list etc.

Education & Experience Qualifications:

• High School degree required. Associates or bachelor’s degree desirable.
• 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others. General knowledge of irrigation systems and turf management programs.
• Must have landscape design experience and capabilities with the ability to sell landscape enhancements and deal directly with customers.

Skills & Abilities Qualifications:

• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
• Exceptional problem-solving skills.
• Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members, and clients both verbally and written. Strong presentation capabilities.
• Must be able to maintain confidentiality and trust when dealing with difficult, sensitive, and confidential issues.
• Strong working knowledge of computers with proficiency in Microsoft Outlook, Word, and Excel. Experience with Aspire a plus.
• Valid driver’s license with a reasonably clean record.

Benefits:

• Benefits available on day 1
• Vacationavailable after 90 days
• Medical, Dental, Vision, Term Life Insurance
• 401K Savings Plan
• Employee appreciation events
• Management and Skills Training

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• What is the largest number of people you have supervised at any one time?
• What is the most important thing to maintain a client relationship?

Experience:

• Landscaping: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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