Position Purpose

With the direction of the Social Service Programs Manager, the Landlord Outreach Specialist (LOS) will identify affordable housing opportunities accessible to clients. The LOS is responsible for establishing and maintaining innovative community partnerships with landlords and property managers to expand access to housing resources for all clients including those who are hard to house. The LOS supports housing providers and case managers by providing housing barrier assessments, facilitating move-in process, risk mitigation and ongoing communication and advocacy with property managers and landlords.

Who We Are

Vivent Health is one of the nation’s largest providers of HIV prevention, care and treatment services with a budget approaching $260 million and employing over 550 professionals.

The unique, nationally recognized Vivent Health HIV Medical home model of care assures that everyone with HIV has access to medical, dental, mental health and social services and provides the best opportunity for patients to achieve high quality health outcomes. Vivent Health also provides aggressive HIV prevention services to gay men, injection drug users and others at the highest risk for HIV infection.

Vivent Health currently operates in multiple states nationwide. It embraces a Market Culture to increase access to care, enhance quality outcomes, achieve and surpass financial performance expectations and has an aggressive plan to expand into additional states.

Qualifications

• Bachelor’s degree required, preferably in Human Services, Public Relations or related field.
• Two years of experience working in property management, leasing, marketing, or sales preferred.
• One year of experience locating housing for households experiencing homelessness, or other disadvantaged populations preferred.
• Experience working with individuals and communities of diverse cultures, ethnicities, socioeconomic backgrounds, sexual orientations, and gender identities and/or expressions preferred.
• Experience working with community housing programs preferred.
• Valid Wisconsin Driver License, insurable driving record and access to a reliable insured vehicle.
• Knowledge of HIV, homelessness, mental health, and substance abuse.
• Knowledge of diverse populations and community resources.
• Skill in operating office equipment, such as personal computer, calculator, copy machine, facsimile machine, and telephone system.
• Skill in using various software, including word processing, spreadsheet, and database programs.
• Ability to make sound decisions in accordance with agency policies, procedures, and guidelines.
• Ability to demonstrate good judgment, maintain strict confidentiality standards, and adhere to professional standards, as defined by state and federal regulations.
• Ability to take all precautionary steps to ensure the protection of protected health information, and to use creative approaches to communication with landlords and representation of Housing Services housing programs.
• Ability to maintain composure when under stress and skill in resolving conflicts.
• Ability to manage multiple tasks and competing priorities.
• Ability to establish and maintain good working relationship with coworkers and partners.
• Ability to communicate effectively, both orally and in writing.
• Ability to perform routine walking, standing, bending, and lifting during the course of day.
• Excellent written and oral communication skills.
• Working knowledge of Spanish language (bilingual) is a plus.

Essential Functions

• Conduct on-going community outreach and presentations to various housing property owners, landlords, community partners, and potential supporters about Housing Services Wisconsin housing assistance programs and "Housing First" strategies.
• Create and distribute marketing materials that explain housing assistance and stability programs.
• Identify and recruit properties in specific area of Wisconsin that are willing to lease to participants in various rental assistance programs, individuals experiencing homelessness, who may have barriers to housing such as criminal history, evictions, poor credit and/or minimal income.
• Build partnerships with property owners/property managers to establish expedited access to housing opportunities, and flexibility towards housing barriers.
• Utilize knowledge of general property management practices, Fair Housing legislation, as well as policies and culture of local real estate trade organizations, and Public Housing Authority practices to be demonstrated by understanding of Housing Choice Voucher (HCV) processes and Habitability Standards processes and expectations.
• Track and report efforts to recruit property owners/property managers to participate in low barrier housing programs and monitor units netted and maintained through your work.
• Maintain collaborative communication with partner agencies to keep up to date on programs and processes.
• Attend Housing Services department meetings, team meetings, and external provider meetings as required by supervisor, to maintain consistent communication with teams and coworkers.
• Participate in other housing and collaborative meetings for service coordination, as indicated.
• Create a list of apartment complexes that work with Housing Services Wisconsin Housing Programs’ clients.
• Meet with clients and their case managers, as required, to ensure high-quality service provision.
• Maintain documentation and program notes in the client records according to departmental standards by utilizing a computerized information system.
• Participate in agency quality improvement activities, as indicated.
• Perform other duties as assigned by the Social Services Program Manager.
• Participate in AIDS Walk on an annual basis.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions*

**Equal Employment Opportunity/Affirmative Action Employer* *

Vivent Health is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that may be mandated by specific county or municipal regulations. As a recipient of federal funding, Vivent Health will not hire nor enter into a contractual relationship with any party that is debarred, suspended, or excluded from federal assistance programs.

*Public Student Loan Forgiveness*

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:
https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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