Job Purpose
The Kayak Operations Manager oversees the day to day operations of MMR guided tours by kayak. They will also be responsible for the hiring, training and scheduling of all kayak tour guides. The kayak operations manager will oversee guest check-in and transit, unloading/loading of kayak equipment and gear, and may lead tours. They will manage the safety of all tours and will maintain an understanding of and stay consistently updated on wind/wave/weather patterns and conditions relevant to the day’s operations.

Essential Duties and Responsibilities:

• Hire, train, and schedule guides
• All the duties of a guide:
• Oversee the loading and unloading of equipment at start and end of dayMaintain constant awareness of changing weather conditions relevant to the location/tour being given to interpret and make decisions based on meteorological reports

Brief tour guests on kayak safety, techniques, and emergency procedures prior to every tour
Ensure that all kayak and related equipment is kept clean, organized, accounted for, and in operational condition
Act as leader and main authority while on-water, instructing and guiding the tour as needed
React quickly to emergency situations and properly respond to them on and off the water

• Uphold all company policies and procedures
• Exemplify company core values
• All other duties as assigned

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• Required: ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.
• Strong communication skills and leadership ability
• Organizational skills with ability to plan ahead
• Ability to work manual labor in all weather conditions
• Skilled in the proper and safe use of all equipment, tools, products, and materials relating to the department
• Trailer driving experience preferred but not required
• Supervisory experience, preferably in a outdoor recreation environment

Education: High school diploma or GED equivalent

Experience and/or Training: Minimum of two years experience preferred, but not required.

Licenses/Certificates: Valid driver’s license required, First Aid/CPR/AED, ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.

Technology/Equipment: Sea Kayak, PFD, Spray Skirt, Marine Band VHF Radio, Kayak Paddle

Physical and mental demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand; walk; use hands to finger, handle or feel; reach with hands and arms; and climb or balance
• The employee is frequently required to sit and stoop, kneel, and crouch.
• Must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds with assistance.
• Specific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
• The employee will occasionally be required to swim, tread water, and rescue themselves and others back into a kayak.

Equipment Used:

• Sea Kayak (Single or Tandem, 14-20ft)
• 220-230cm Paddle
• VHF Marine-Band Radio
• Paddle Float
• Bilge Pump
• Tow Rope
• Compass
• Spray Skirt
• PFD
• Kayak Trailer
• 15 Passenger Van
• Kayak Truck/Trailer

Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Occasionally exposed to harsh outside weather conditions.

● Occasionally exposed to wet and/or humid conditions; cold water exposure, or extended sun and heat exposure.

● Occasionally experience weather events, such as storms, swells, rogue waves/wind, etc.

Job Purpose
The designated tour guide of any MMR kayak tour is responsible for the tour’s safe preparation and operation on and off the water. Kayak Tour Guides are expected to assist with guest check-in and transit, unloading/loading of kayak equipment and gear, and will lead tours while on the water in an orderly and organized fashion. Guides will maintain an understanding of and stay consistently updated on wind/wave/weather patterns and conditions relevant to the day’s operations.

Essential Duties and Responsibilities:

• Assist in the check-in procedures of guests, organizing them into tour groups, arranging or conducting shuttle transportation, etc.
• Assist with loading and unloading of equipment at start and end of day.
• Maintain constant awareness of changing weather conditions relevant to the location/tour being given to interpret and make decisions based on meteorological reports.
• Brief tour guests on kayak safety, techniques, and emergency procedures prior to every tour.
• Ensure that all kayak and related equipment is kept clean, organized, accounted for, and in operational condition.
• Act as leader and main authority while on-water, instructing and guiding the tour as needed.
• React quickly to emergency situations and properly respond to them on and off the water.
• All other duties as assigned.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• Required: ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.
• Strong communication skills and leadership ability
• Organizational skills with ability to plan ahead
• Ability to work manual labor in all weather conditions
• Skilled in the proper and safe use of all equipment, tools, products, and materials relating to the department
• Trailer driving experience preferred but not required

Education: High school diploma or GED equivalent

Experience and/or Training: Minimum of two years experience preferred, but not required.

Licenses/Certificates: Valid driver’s license required, First Aid/CPR/AED, ACA (American Canoe Association) Certification that is equivalent to paddling on Lake Superior, and is current and not expired.

Technology/Equipment: Sea Kayak, PFD, Spray Skirt, Marine Band VHF Radio, Kayak Paddle

Physical and mental demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand; walk; use hands to finger, handle or feel; reach with hands and arms; and climb or balance
• The employee is frequently required to sit and stoop, kneel, and crouch.
• Must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds with assistance.
• Specific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
• The employee will occasionally be required to swim, tread water, and rescue themselves and others back into a kayak.

Equipment Used:

• Sea Kayak (Single or Tandem, 14-20ft)
• 220-230cm Paddle
• VHF Marine-Band Radio
• Paddle Float
• Bilge Pump
• Tow Rope
• Compass
• Spray Skirt
• PFD
• Kayak Trailer
• 15 Passenger Van
• Kayak Truck/Trailer

Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Occasionally exposed to harsh outside weather conditions.
● Occasionally exposed to wet and/or humid conditions; cold water exposure, or extended sun and heat exposure.
● Occasionally experience weather events, such as storms, swells, rogue waves/wind, etc.

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee assistance program
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Marquette, MI 49855: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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