ITEM PROCESSING ASSOCIATE, FULL-TIME

WISCONSIN RAPIDS

JOIN OUR TEAM!

If you are looking for a rewarding career opportunity in a professional and fun work environment, look no further than WoodTrust Bank! We value every associate and appreciate the importance each individual role contributes to our success. We are currently seeking a motivated and detail-oriented person for an Item Processing Associate position at our downtown Wisconsin Rapids office.

WHY WE’RE DIFFERENT

Did You Know? At roughly $5 billion in client assets under management and $600 million in bank assets, WoodTrust is one of the largest privately owned, full service financial institutions headquartered in central and northern Wisconsin, serving individual, family, corporate and not-for-profit customers in 35 states. With an acute focus on our core value, the customer is #1, WoodTrust has succeeded as a quality, community-focused financial institution since its founding in 1891.

In addition to our pursuit of life-time customers, we seek to provide associates an environment that allows them to learn, grow and succeed with an emphasis on hiring for the long-term and incentivizing teammates to spend the duration of their careers with WoodTrust. If you are interested in a career in financial services, want to work with fun and talented professionals, and grow with a private, family-owned organization, you would be a great fit for our team!

A DAY IN THE LIFE OF AN ITEM PROCESSING ASSOCIATE

As an Item Processing Associate, you will provide a wide range of support to all WoodTrust departments. This position is responsible for monitoring and processing all items related to the Deposit Operations of the Bank and providing customer service to both internal and external customers. All actions will align with the Bank’s mission and guiding principles.

This position operates scanner to capture and perform Data Entry on POD, Inclearings, Branch and Remote Capture for collection and to prove records of deposit transactions. Creates and submits files for posting to host system, cash letters, and Positive Pay system as described below. Reviews and completes Overdraft Processing, Incoming Return Item Processing, and Exceptions Processing as described below. Performs account maintenance and research as needed. Processes Document Archives, scans documents into Archive, processes and prepares customer statements. Associates may also be trained on Wire Transfers.

The essential duties and responsibilities of this position include, but are not limited to, the following:

• PROOF/CHECK PROCESSING - Balances work received from Tellers and other data channels. Corrects MICR fields and transaction discrepancies as needed. Prepares nightly posting files and cash letters.
• OVERDRAFTS/RETURNS - Process and decision overdrafted accounts and other reports via communication with other departments and Officer instruction. Perform research on accounts and record detailed notes on all levels. Prepare outgoing returns to various corresponding locations.
• EXCEPTIONS – Review and decision nonposted transactions. Review various reports and process them per department procedures.
• WIRES/OTHER (duties limited to trained associates) – Other duties and project responsibilities may be assigned, such as: o Processing Wire Transfers (Incoming & Outgoing o Account Research o Various Account Maintenance o Monthly Billing

The person in this position must enjoy people and be willing and eager to interact pleasantly with customers and fellow associates alike. They must understand the team concept and be able to function as a member of a team as this team works towards a common goal.

It is essential to observe the strictest secrecy and confidentiality on accounts and activities of any kind of dealing with the bank and maintain a high level of enthusiasm and customer awareness while conveying our confidence in the Bank and the services that are offered.

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

WHY JOIN OUR TEAM?

If you want to work with fun and talented professionals, and grow with a private, family- owned organization, you would be a great fit for our team! WoodTrust strives to be an employer of choice, placing a major emphasis on personal and professional development.

This is full-time position with a great work-life balance. We offer competitive pay, a full benefit package including medical, dental, vision, vacation, sick leave and a generous 401(k) matching program along with a performance-based annual bonus opportunity.

Please submit your application and resume by email or in person at one of our branch locations in Wisconsin Rapids, Plover or Wausau, WI.

WoodTrust is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Wisconsin Rapids, WI 54494: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Banking: 1 year (Required)

Work Location: One location

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