One of our clients is seeking a talented and highly motivated IT Support Specialist. Please send your resume if you would like to pursue this opportunity and authorize Infosoft to represent you for this position.

Here are the job position details for your review:

Job Title: IT Support Specialist
Pay Rate: $20.00/Hr
Duration: 7 Months
Location: Orlando, FL

This position is for the Power/Energy division.

This position requires Contingent Workers to be fully vaccinated against COVID-19 unless they are granted a medical or religious exemption

We are looking for an IT Support Specialist. This position is located in Orlando, FL

• IT Support for Generation Service Organization
• Work directly with end-users within the region to communicate changes and impact on their IT environment
• Lead educational sessions and training offerings for generation service users
• May perform 1st and 2nd -level user help desk activities to resolve issues for high-priority personnel
• Develop user guides and instructions for IT updates
• Participate in regular Generation Service IT Status Meetings to understand upcoming IT changes, and facilitate implementation strategy to ensure alignment of business needs with IT requirements and minimize business interruption for Field Service
• Assist with the coordination activities for internal IT Support groups to support Generation Service personnel through IT systems separation and migration activities
• Gain a complete understanding of IT separation activities, timelines, technical issues, and solutions in a continuously changing environment
• Support change-release processes for the implementation of IT systems

Key Responsibilities:

• The candidate should be organized, self-motivated, and have the skills to tackle problems as they occur and take appropriate steps to solve them in situations where the problem may be difficult or complex.
• The candidate should be able to take direction and switch quickly between tasks.
• The candidate seeks advice and guidance from Project Leadership Team or others for non-routine or other problem areas.
• The candidate should have the ability to communicate effectively with all levels of the organization from Senior Management to Individual contributors.

This position is located in Orlando, FL.

Requirements:

• Bachelor’s Degree in Management Information Systems, Computer Science, or related fields
• Excellent communication skills both written and oral, including presentation skills are required
• Experience with MS Windows 10 Desktop Administration is desired
• Experience with MS Office 365 and related applications is desired
• Familiarity with Cyber Security concepts is desired

Job Types: Full-time, Contract

Salary: $19.00 - $20.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Orlando, FL 32801: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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