The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generating new sales/business through sales initiatives and goals. Provide professional services with product knowledge, problem-solving, and order enhancement.

REPORTS TO: Inside Sales Manager
MINIMUM QUALIFICATIONS:

COMPETENCIES

• Communication Proficiency
• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-oriented
• Flexibility

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in a technical or business discipline
• OR equivalent years’ experience in sales or the electrical industry

WORKING CONDITIONS:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

SUPERVISORY RESPONSIBILITIES: No
ESSENTIAL JOB FUNCTIONS:

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
• Writes orders with accuracy and in accordance with all sales policies and procedures
• Maintain current customer base
• Meet established monthly sales goals
• Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities
• Communicate process improvement ideas
• Timely follow-up on all customer orders, quotes, and materials
• Maintains up-to-date awareness with new and existing products and services

NOTE: Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time; with or without notice.

CED is an Equal Opportunity Employer - Disability | Veteran

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Electrical Industry: 1 year (Preferred)

Work Location: In person

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