FlexForce is looking for an Inside Sales Professional (ISP):

Customer Service and or Sales Experience

PURPOSE:

• Identify and serve the needs of our customers and assist them in obtaining products or information. Provide excellent customer service while filling the many needs of customers.

PRINICIPAL ACCOUNTABILITIES:

• Manage profitability of supply items by negotiating pricing with customers
• Process customer orders received in person (at the sales counter) or by phone, fax and E-Commerce to include company transfers and delivery request.
• Promote new and existing products, upgrades and services to our customers.
• Assist customers with technical support and problem solving.
• Locate parts for our customers from various sources.
• Processing of warranty.
• Identify prospective/future customers through store or phone sales and communicate prospects to sales team (Territory Managers or Account Executives)
• Process Cycle Counts and assist in maintaining accuracy of physical inventory.
• Maintain internal Audit reports to assist in the day to day operations of the Branch.
• Develop long term business relationships with our customers to help promote sales growth and gain acceptance.
• Restock and maintain both showroom shelves and product displays.
• Maintain professional atmosphere of sales facility.
• Make occasional deliveries using company vehicle.
• Assist in warehouse duties which include pulling customer orders and putting away stock while occasionally operating a forklift.
• Other duties as assigned.

QUALIFICATIONS:

• High School Diploma or GED required
• 2 years Customer Service and or Sales Experience
• 2 years experience in the HVAC industry
• Proficient Computer Skills in MS Office
• Forklift experience, a plus.
• Clear driving record

OTHER INFORMATION:

• Participate in after-hours On Call schedule and Training Classes
• Up to 20-25% of compensation based on commission

Job Types: Full-time, Temporary

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Mobile, AL 36619: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 2 years (Required)
• Inside sales: 2 years (Required)
• Forklift: 2 years (Required)

Work Location: In person

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