IIB Specialist
This resource will become familiar with all ESB/IIB production components.
Independently accepting and resolving all problem reports.
The specialist will also be responsible for developing in-depth 'how-to' documentation reusable by the wider team.
Core Skills:
Middleware Integration Production Support Experience Multi-Protocol Knowledge (Ex: SOAP, REST, HTTPS, MQ, FTP)
Knowledge of data formats (Ex: JSON, XML, CSV)
Knowledge of integration networking (Ex: VIPs, Load Balancing, Pool Members, URIs)
Basic understanding of IIB/WMB
Primary Responsibility:
- The Specialist acts as primary support for all ESB/IIB Integration Problem Reports (IPRs)
- Record, Track, & Document each IPR's path to resolution - Combine your knowledge of core skills to independently assess, diagnose and resolve IPA
- Work with Client Operations to involve and guide other teams as necessary
- Provide evidence supporting problem definition, problem diagnosis, and problem resolution
- Raise IPAs to senior team members when appropriate/necessary
Secondary Responsibility:
- Learn the specific components running in the ESB/IIB Integration Space
- Develop detailed documentation for each component guiding new specialists how to support
Job Type: Contract
Salary: $95.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Melville, NY 11747: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What's your email address?
Work Location: In person
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