Housing Manager Job at Kalahari Resorts & Conventions

Kalahari Resorts & Conventions Pocono Manor, PA 18349

Kalahari Resorts and Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for our Housing Manager position. In this position, you'll be responsible for managing the Kalahari Resorts' housing facilities in their entirety, to keep up to 400 residents safe and the property in the best possible condition.

You'll achieve your goals by inspecting rooms when vacant for any repairs, process maintenance requests, update tenants on work orders, managing rent collection, keep order while administering policy, handle resident complaints and evictions, make sure nightly lock out procedures are being followed, and the like.

Building strong relationships with residents, human resources, security, maintenance, and finance will be important.

You'll often be the first and most important face to a group on international students. You'll hold effective orientations, and proper safety training to international staff upon arrival. Ability to be sympathetic and empathetic to a diverse culture of residents.

Salary: $40,000-$50,000 per year.


We do require that you have a background and qualities consisting of:

  • A pleasant, good-natured, and cooperative attitude
  • Proficient in Excel
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other basic office procedures
  • Detail oriented and thorough in completing work tasks
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
  • Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information
  • Must be able to work well in an unsupervised setting
  • Must maintain composure and objectivity while under pressure.
  • Organizational skills with strong attention to detail
  • Must be able to maintain a high-level of confidentiality for the best interests of the residents
  • Must research and have knowledge of community resources that would be available to residence
  • Maintain general first aid, and CPR certification
  • Bi-lingual preferred

If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

  • Above-industry average compensation
  • 40-hour work week always available
  • Promotion from within
  • Mental, Financial, Physical, Work/Life and Career wellness initiatives
  • Educational opportunities
  • Full and varied benefit package available for full-time associates
  • 401(k) with company match
  • Appreciation days, parties, and retention programs
  • Paid time off and holiday pay
  • Discounts and resort perks

Kalahari Resorts and Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includesForbesAmerica's Best Midsize Employers, Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort inSmart Meeting's Smart Stars Awards,Parents' MagazineKids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) and Round Rock, Texas (2020).

Kalahari Resorts and Conventions is an equal opportunity employer.




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