The Embassy Suites Downton Pittsburgh is an urban, energetic, and inspired hotel with an Industrial flare. Located in the heart of the financial district. Located minutes form the theater district, strip district, and all three sports stadiums, The Embassy provides the ideal accommodation for business and leisure travelers. The 25 story, 225 Suite room property has over 6000 square feet of flexible meeting and banquet space. Featuring American style cuisine and located on the 25th Floor, Ollies Gastropub is a beautiful sky top restaurant that look over PNC Park and the downtown area. Minutes away to downtown business, cultural and social venues such as The Heinz History Museum, Andy Warhol Art Museum, Rivers Casino, and much more! Our Team is dedicated to delivering exceptional experiences as well as making sure we provide guest with genuine lasting memories of our lovely city, and we want you to join!

Thrive here with our comprehensive Benefits Package-featuring:

Employee contributed health, dental, and vision.

Hilton Travel Perks

PTO and Holiday pay after qualifying period.

Owned and operated by Indus Hospitality the Embassy Suites Downtown Pittsburgh is located at 535 Smithfield Street, Pittsburgh, P

Job Title: Houseperson

Reports to: Housekeeping Supervisor

Job Objective: To collect linen and trash from housekeeper carts, hallways and freight landings. Assist in maintaining cleanliness of public areas. Follow the direction of the Housekeeping Supervisor.

Key Areas of Responsibility: Guestrooms and Public areas.

Specific Duties:

• Obtain a room status report from the housekeeping supervisor to begin stripping the rooms that have checked out;
• Begin removing linens and trash from checked out rooms before housekeeper enters the room to clean it;
• Empty housekeeper’s carts of all soiled linen and trash;
• Clean and remove spots/marks from walls and doors on each floor;
• Vacuum, sweep and mop hallways, stairways, vending areas and foyers;
• Stock linen carts with amenities and supplies for room attendants- may include taking supplies directly to room;
• Make sure all closets and linen chutes are locked at all times;
• Put away any housekeeping amenity and supply orders that have arrived;
• Vacuum and mop stairwells, be sure to check them for trash several times during your shift.
• Other Duties and Responsibilities as may be designated

Qualifications: To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment. There is minimal direct supervision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education Experience: High school. Prior hotel housekeeping experience preferred.

Language Skills: Have the ability to work with staff that speaks different languages; ability to respond to common inquiries or complaints from customers.

Equipment Expertise: The ability to push a cart filled with soiled linen through the hallway.

Physical Demands: This job requires the employee to stand for the entire shift. The ability to lift and/or push items weighting up to 50lbs. Must be able to stand/walk for up to 8 hours. Frequent bending and stooping.

Work Environment: Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Indus Hotels and Embassy Suites by Hilton Pittsburgh-Downtown staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Indus Hotels / Embassy Suites by Hilton Pittsburgh-Downtown associate is a guest relations ambassador, every working minute of every day.

Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.